MEHAR GULATI
Business Administration
Surrey,BC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sandwich Artist and Cashier
Subway
05.2022 - Current
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Accurately operated register to process customer payments.
Customer Service Representative
Shivam Telecom
07.2020 - 03.2022
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled office and stock administration
- Sold wide range of phones, accessories, tablets and air cards to customers.
Education
Courses,Financial&management Accounting, Economics - Diploma in Business Administration
Kwantlen Polytechnic University
Surrey, BC 05.2001 -
Skills
- Food Preparation
- Order Management
- Cooking
- Store maintenance
- Call Center Operations
- Microsoft PowerPoint
- Store Opening and Closing
- Food safety knowledge
- Call Management
- Administrative Support
- Sales expertise
Certification
Certificate Course in Computer Applications(CCA)
Dancing , Cooking
Love to Dance, participated in school and university level competitions.
Timeline
Sandwich Artist and Cashier
Subway
05.2022 - Current
Certificate Course in Computer Applications(CCA)
04-2022
Customer Service Representative
Shivam Telecom
07.2020 - 03.2022
Courses,Financial&management Accounting, Economics - Diploma in Business Administration
Kwantlen Polytechnic University
05.2001 -
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