Mehal Shah
Customer Service
London,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
La Vie En Rose
10.2023 - 03.2024
- Provided exceptional customer service by engaging customers with effective product demonstrations and attentive handling of inquiries.
- Consistently surpassed sales targets, contributing to 9% of total organization sales, despite working only 4% of allocated employee hours.
- Arranged products on the sales floor to enhance the shopping experience while maintaining cleanliness and orderliness throughout the store and back store.
- Efficiently processed transactions with accuracy and attention to detail.
Sales Associate
Shoppers Stop
06.2022 - 12.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Customer Service
The Body Shop
05.2021 - 12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Master of Science - International Business
Ivey Business School - Western University
London, ON 01.2023 - Current
Skills
Upselling
Relationship building
Stocking and replenishing
Sales expertise
Client Service
Exceptional customer service
Cash register operation
Availability
Monday: All Day
Tuesday: All Day
Wednesday: All Day
Thursday: All Day
Friday: All day
Saturday: All day
Sunday: All day
Timeline
Sales Associate
La Vie En Rose
10.2023 - 03.2024
Master of Science - International Business
Ivey Business School - Western University
01.2023 - Current
Sales Associate
Shoppers Stop
06.2022 - 12.2022
Customer Service
The Body Shop
05.2021 - 12.2021