Mehakpreet Kaur
Calgary,Canada
Summary
Assisted in managing bilingual communications efficiently and responsibly.,Supported team efforts by maintaining accountability in all tasks.,Aided in organizing management processes effectively.
Overview
4
4
years of professional experience
Work History
Tim Hortons
North hill centre
12.2023 - Current
- Prepared and served food items according to company standards and procedures
- Collaborated with team members to ensure smooth operations during peak
- Uphold cleanliness and sanitation standards in food preparation and service areas
Warehouse Associate
Amazon
Calgary, AB
11.2025 - 02.2026
- Operated material handling equipment to efficiently transport products within warehouse environment.
- Coordinated inventory management processes, ensuring accurate stock levels and timely replenishment.
- Implemented safety protocols, reducing workplace incidents and maintaining compliance with health regulations.
- Streamlined order fulfillment processes, enhancing shipping accuracy and reducing processing times.
Sales Associate Supervisor
Telus International
Calgary, AB
06.2025 - 10.2025
- Supervised daily operations, ensuring alignment with service standards and organizational goals.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Developed training materials and resources to enhance product knowledge among team members.
- Analyzed sales metrics to identify trends and implement targeted strategies for improvement.
Customer Service Representative
MBM
Patiala, Punjab
10.2022 - 05.2023
- Answering enquiries by phone, email, social media
- Complete all administrative duties punctually
- Handle clients by providing list of services and ensuring full satisfaction to clients
Education
Diploma - Business Management
CIOT/Portage college
Calgary, AB07.2025
Skills
- Managed bilingual communications in French and English to enhance client interactions
- Fostered active listening skills to promote better understanding and rapport
- Oversaw quality assurance processes to maintain high service standards
- Directed appointment scheduling to optimize operational efficiency
- Supervised workstation cleaning to uphold a clean and safe workplace
- Exercised verbal communication to effectively convey information to clients
- Administered cash handling procedures with precision and accountability
- Cultivated customer relationship management strategies to strengthen client loyalty
- Leveraged computer skills for improved data management and reporting
- Streamlined time management practices to increase productivity
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Warehouse Associate
Amazon
11.2025 - 02.2026
Sales Associate Supervisor
Telus International
06.2025 - 10.2025
Tim Hortons
12.2023 - Current
Customer Service Representative
MBM
10.2022 - 05.2023
Diploma - Business Management
CIOT/Portage college