Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mehakpreet Singh

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Supervisor

B-Town Pizza
11.2023 - 03.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Stocking Crew Member

Dollarama
06.2023 - 12.2023
  • Optimized storage space utilization within stockrooms, organizing products for easy access during restocking tasks.
  • Demonstrated versatility in managing various departments, adapting quickly to new product locations and layouts.
  • Identified opportunities for process improvements within stocking operations, suggesting actionable solutions that led to increased efficiency.
  • Completed assigned tasks ahead of schedule while maintaining high-quality standards in product presentation and stock organization.

Customer Service Representative

Rogers
01.2023 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Cashier

Pizza Depot
10.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate of Arts - General Business

Cambrian College of Applied Arts And Technology
Toronto, ON
04.2025

High School Diploma -

Guru Gobind Singh Public School
Muktsar
03.2020

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Warehouse Safety
  • Loading Dock Procedures
  • Heavy Lifting
  • Shelf Organization
  • Labeling Accuracy
  • Cleanliness standards
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Reliability and punctuality
  • Order Taking

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual

Certification

certificate in M.S. Office with internet and DBMS and 90 hours training.

Timeline

Shift Supervisor

B-Town Pizza
11.2023 - 03.2024

Stocking Crew Member

Dollarama
06.2023 - 12.2023

Customer Service Representative

Rogers
01.2023 - 04.2023

Cashier

Pizza Depot
10.2022 - 02.2023

Associate of Arts - General Business

Cambrian College of Applied Arts And Technology

High School Diploma -

Guru Gobind Singh Public School

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Mehakpreet Singh