Mehakpreet Singh
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Supervisor
B-Town Pizza
11.2023 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Stocking Crew Member
Dollarama
06.2023 - 12.2023
- Optimized storage space utilization within stockrooms, organizing products for easy access during restocking tasks.
- Demonstrated versatility in managing various departments, adapting quickly to new product locations and layouts.
- Identified opportunities for process improvements within stocking operations, suggesting actionable solutions that led to increased efficiency.
- Completed assigned tasks ahead of schedule while maintaining high-quality standards in product presentation and stock organization.
Customer Service Representative
Rogers
01.2023 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Pizza Depot
10.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - General Business
Cambrian College of Applied Arts And Technology
Toronto, ON04.2025
High School Diploma -
Guru Gobind Singh Public School
Muktsar03.2020
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Warehouse Safety
- Loading Dock Procedures
- Heavy Lifting
- Shelf Organization
- Labeling Accuracy
- Cleanliness standards
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Call center experience
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
- Order Taking
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
certificate in M.S. Office with internet and DBMS and 90 hours training.
Timeline
Shift Supervisor
B-Town Pizza
11.2023 - 03.2024
Stocking Crew Member
Dollarama
06.2023 - 12.2023
Customer Service Representative
Rogers
01.2023 - 04.2023
Cashier
Pizza Depot
10.2022 - 02.2023
Associate of Arts - General Business
Cambrian College of Applied Arts And Technology
High School Diploma -
Guru Gobind Singh Public School