MEHAKPREET KAUR
Winnipeg,MB
Summary
Detail-oriented administrative professional with over 5 years of experience in office administration, customer service, and financial reporting. Manages daily operations, including processing invoices and maintaining vendor relationships, while ensuring accurate record-keeping to support business objectives. Demonstrates strong problem-solving abilities and effective multitasking in fast-paced environments, seeking to leverage extensive operational expertise in an Office Administrator or Operations Coordinator role.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Retail Operations Coordinator
Garven Convenience Store and gas bar
Winnipeg, Manitoba, CA
09.2022 - Current
- Managed daily store operations in a high-volume retail environment.
- Performed daily bookkeeping, cash reconciliation, and financial reporting.
- Processed invoices and maintained accurate records using office and POS systems.
- Prepared daily, weekly, and monthly sales reports.
- Coordinated inventory management and stock replenishment activities.
- Placed and tracked orders with suppliers including Core-Mark, Pratt’s, and Coca-Cola.
- Maintained vendor relationships and ensured timely delivery of products.
- Managed inventory levels, conducted cycle counts, and minimized stock discrepancies.
- Provided exceptional customer service and resolved customer inquiries and concerns.
- Ensured compliance with liquor, lotto, tobacco, and company regulations.
- Performed data entry, filing, and document management with a high degree of accuracy.
- Assisted with accounts payable functions, invoice verification, and payment tracking.
- Maintained confidential business and financial information.
- Trained and supported new employees on operational procedures and company policies.
- Coordinated daily opening and closing procedures, including cash balancing and security protocols.
- Monitored sales performance and identified opportunities to improve operational efficiency.
- Collaborated with vendors, suppliers, and internal stakeholders to support business operations.
- Demonstrated strong organizational, time management, and multitasking abilities in a fast-paced environment.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Oversaw scheduling processes, balancing staff availability with peak store traffic demands.
- Collaborated with vendors to negotiate contracts and optimize supply chain management strategies.
- Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and staff.
- Enhanced customer satisfaction with effective problem resolution and timely follow-up on inquiries.
- Contributed significantly towards achieving monthly sales targets with proactive management of stock levels, product merchandising and staff training.
- Assisted in budget preparation and management, maintaining financial discipline across store operations.
Front Office & Operational Coordinator
Company - Travelodge By Wyndham
Prince George, BC
01.2022 - 09.2022
- Managed front office operations and provided administrative support in a fast-paced hospitality environment.
- Performed daily audits, reconciled financial transactions, and prepared end-of-day reports.
- Processed guest check-ins, check-outs, reservations, and payment transactions.
- Maintained accurate records, documentation, and confidential guest information.
- Prepared financial and occupancy reports for management review.
- Coordinated communication between departments to ensure smooth daily operations.
- Managed phone inquiries, email correspondence, and customer requests.
- Performed data entry, filing, and records management with a high level of accuracy.
- Assisted with scheduling, task prioritization, and operational support activities.
- Resolved customer concerns and maintained high standards of customer satisfaction.
- Utilized Microsoft Office Suite (Excel, Word, Outlook) and hotel management software.
- Ensured compliance with company policies, procedures, and security standards.
- Demonstrated exceptional organizational, multitasking, and problem-solving skills.
- Supported management with administrative tasks, reporting, and office coordination.
- Collaborated with team members to improve operational efficiency and guest experience.
Education
GED - Hospitality and Tourism
Godwin Public Sen Sec School
04.2021
High School Diploma - undefined
Godwin Public Sen Sec
03.2019
Skills
- Operations Coordination
- Office Administration
- Microsoft Office Suite
- Data Entry
- Bookkeeping
- Financial Reporting
- Invoice Processing
- Inventory Management
- Vendor Management
- Logistics Coordination
- Records Management
- Customer Service
- Problem Solving
- Time Management
- Organizational Skills
- Customer relationship management
- Operational planning
- Incident reporting
- Staff supervision
- Project management
- Data analysis
- Risk management
- Store operations
- Operational efficiency
- Budget planning
- Sales analysis
- Stock control
- Staff training and development
- Sales strategy development
- Performance analysis
- Merchandise auditing
- Teamwork
- Willingness to learn
- Multitasking and prioritizing
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Customer satisfaction
- Reliability
- Critical thinking
- Team collaboration
- Organizational skills
- Decision-making
Languages
Punjabi
Full Professional
Hindi
Full Professional
Certification
WHMIS
CPR /AER
Smart choice
Food handler certification
Security license
Timeline
Retail Operations Coordinator
Garven Convenience Store and gas bar
09.2022 - Current
Front Office & Operational Coordinator
Company - Travelodge By Wyndham
01.2022 - 09.2022
High School Diploma - undefined
Godwin Public Sen Sec
GED - Hospitality and Tourism
Godwin Public Sen Sec School