Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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MEHAKPREET KAUR

Edmonton,ab

Summary

Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment. Demonstrates excellent communication skills and a commitment to meeting organizational goals.

Overview

2
2
years of professional experience

Work History

Service Crew Member

McDonald's
03.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Car Detailer

Bubbles Car Wash & Detail Centre
04.2023 - 01.2025
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.

Counter Service Pizza Maker

Pizza 73
02.2023 - 06.2024
  • Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
  • Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
  • Took and processed over customer orders.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Supported overall restaurant operations through cross-training in various roles such as cashiering or kitchen support when needed.
  • Trained new employees on best practices in pizza making, fostering an atmosphere of teamwork within the workplace.

Education

Bachelor of Business Administration And Management - Management

Portage College
Lac La Biche, AB
12-2024

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team supervision
  • Inventory management and restocking
  • Multitasking in fast-paced settings
  • Attention to detail and accuracy
  • Flexibility and willingness to learn
  • Cash handling proficiency
  • Training and coaching
  • Reliability and punctuality
  • Safe handling standards
  • Math and computer skills
  • Time management
  • Flexible schedule

Languages

English

Accomplishments

  • Employee of the Month (december 2023) – Recognized for delivering excellent customer service and satisfaction rate
  • Promoted to team leader within 1 year due to strong leadership and reliability
  • Trained and mentored 7 new employees
  • Ranked amongst the highest performing students in business administration

Timeline

Car Detailer

Bubbles Car Wash & Detail Centre
04.2023 - 01.2025

Service Crew Member

McDonald's
03.2023 - Current

Counter Service Pizza Maker

Pizza 73
02.2023 - 06.2024

Bachelor of Business Administration And Management - Management

Portage College

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MEHAKPREET KAUR