Summary
Overview
Work History
Education
Skills
Additional Qualifications
Timeline
Generic

Gurleen Kaur

Surrey,BC

Summary

Professional with strong background in retail leadership, adept at driving team collaboration and achieving results. Known for strong organizational skills, effective communication, and adaptability to changing circumstances. Strong background in coordinating schedules, managing appointments, and ensuring seamless workflow.

Overview

6
6
years of professional experience

Work History

Warehouse Operations Floor Lead

Lululemon Athletica
10.2023 - Current
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
  • Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
  • Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
  • Responsible for assisting in staff scheduling and timekeeping duties for designated agencies;

Casual Food Service Worker (Operations)

UBC Hospital
08.2023 - Current
  • Measuring and combining food and beverage ingredients by methods such as grinding, blending, slicing, dicing and/or puree
  • Portioning and serving meals
  • Checks patient/resident meals/trays to ensure dietary accuracy
  • Replenishes food, beverage and paper supplies
  • Performs related clerical duties

Health and Safety Technician

Lululemon Distribution Centre
08.2022 - 10.2023
  • Oversee health and safety orientation for new hires and Power Industrial Truck training
  • Conduct real-time observations (RTOs) in departments based on incident frequency, post-incident or routine cadence
  • Maintain the reporting database and send reports to leadership
  • Oversee site Safety Management Plan and drive actions to closure
  • Participate in and in certain instances lead emergency response team and emergency response actions
  • Oversees injury and incident information for investigations and record-keeping
  • Assist employees with completion of First Report of Injury reports and provide first aid as needed

Volunteer

Vancouver General Hospital
06.2023 - 09.2023
  • Improves patient, family and visitor's experiences through the availability of comfort items and necessities such as toiletries
  • Serving the customers by happy and approachable attitude
  • Serving Manager with reconciliation of sales deposit forms and completion of weekly deposits
  • Always place the items to the places and never gets bored to give excellent customer service to patients

Receptionist

GHPS Barnala
03.2019 - 11.2019
  • Welcoming visitors and solving their problems
  • Managing security and telecommunications systems
  • Handling queries and complaints via phone, email and general correspondence
  • Taking messages and ensuring they are passed to the appropriate staff member in time
  • Managing meeting room availability
  • Coordinating internal and external events
  • Managing office inventory such as stationery, equipment and furniture
  • Maintaining safety and hygiene standards of the reception area

Education

Diploma - Associate of Science

Alexander College
01.2021

Skills

  • Ability to work under pressure
  • Excellent Typing speed;
  • Ability to manage workload
  • Ability to handle guest problems
  • Quality customer service
  • Ability to work under time constraints
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Decision making
  • Expert in Microsoft Office
  • Teamwork
  • Knowledge of safety rules
  • Maintaining cleanliness

Additional Qualifications

  • Ability to understand and communicate in English, Punjabi and Hindi
  • Ability to work flexible with different shifts

Timeline

Warehouse Operations Floor Lead

Lululemon Athletica
10.2023 - Current

Casual Food Service Worker (Operations)

UBC Hospital
08.2023 - Current

Volunteer

Vancouver General Hospital
06.2023 - 09.2023

Health and Safety Technician

Lululemon Distribution Centre
08.2022 - 10.2023

Receptionist

GHPS Barnala
03.2019 - 11.2019

Diploma - Associate of Science

Alexander College
Gurleen Kaur