Mehakpreet Kaur

• Good knowledge of trucking industry and it’s rules and regulations

• Successfully completed Truck Dispatch Training Course from Truckadium which provided me necessary tools and skills to be a successful dispatcher/customer service professional in trucking industry

• Good understanding of North American geography

• Good knowledge of Loadlink, truck dispatch software and customs clearance process including ACE/ACI using Border Connect software

• Advance Computer skills: MS Word, Excel, PowerPoint, Email, Web browsing.

• Good at multi-tasking & coordination

• Work experience under pressure & fast paced and dynamic environment to meet deadlines

• Good analytical skills

• Excellent in troubleshooting, time management, documentation and computers.

• Performed routine preventive maintenance on equipment parts and materials.
• Collected and analyzed data to measure effectiveness of quality control processes.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
• Liaised between quality control and other departments and contractors, providing project updates and consultation.

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
• Maintained clean and organized workspace, enabling coworkers to locate resources and product
• Rang up orders on cash register to process cash, credit card and personal check payments
• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Collaborated with team members to complete orders.

• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross- contamination of raw and prepared food products
• Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings
• Served customers during slow and busy hours effectively by prioritizing and communicating
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.