Mehakpreet Kaur
Whitehorse,YT
Summary
Driven and bilingual professional with a proven track record in customer service and cash handling, honed at Integra Tire Centre and A&W. Excelled in invoice and payroll processing, enhancing financial accuracy and efficiency. Recognized for strong communication skills and the ability to maintain composure under pressure, significantly improving customer satisfaction and operational flow.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Integra Tire Centre
05.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from them.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers in getting their Fishing and Campground license.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Administrative Bookkeeper
A&W
11.2021 - 04.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
- Enhanced budget tracking with detailed expense categorization.
- Inspected account books and recorded transactions.
Cashier
A&W
02.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Increased sales of promotional items by informing customers about current offers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
Education
Associate of Mass Communication - Journalism And Mass Communication
Columbia College
Vancouver, BC01.2022
Skills
- Customer Service
- Cash Handling
- Strong Communication Skills
- Invoice Processing
- Payroll Processing
- Accounts receivable management
- Data inputting
- Bilingual (English &Punjabi)
Timeline
Customer Service Cashier
Integra Tire Centre
05.2023 - Current
Administrative Bookkeeper
A&W
11.2021 - 04.2023
Cashier
A&W
02.2020 - 11.2021
Associate of Mass Communication - Journalism And Mass Communication
Columbia College
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