Mehakpreet Kaur

• Quickly learned new skills and applied them to daily tasks,improving efficiency and productivity.
• Assigning analysis to samples as per the clients need.
• Interaction with clients via phone and email regarding any changes .
• Processing the rush and short holding samples with first priority.
• Carefully reading the instruction on Chain of Custody so that client can get exactly what they want.
• Professional level of communication and computer skills.
• Provided actionable recommendations to clients based on problem with the submitted samples or chain of custody.
• Adding data into the Excel Sheets for various clients.
• Processing paperwork for sublets.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

Lab Assistant ( cross training)

• Cross-trained in Soil prep and humidity cell prep departments for exhibiting versatility and adaptivity
• Preparing samples for Testing as per Standard Operating Procedure(SOP) of the laboratory.
• Conducting subsampling of soil for Different analysis , including moisture, metals, and organics, using advanced laboratory techniques and equipment.
• Maintained lab by calibrating equipment and cleaning surfaces and items used.
• Prepared samples for centrifugation, aliquoting and preserving sample integrity.
• Safely prepared reagents, compounds and lab test solutions.

• Arranged and stocked new merchandise following placement directions.
• Built and maintained relationships with peers and upper management to drive team success.
• Reviewed files, recordings and other documents to obtain information to respond to requests.
• Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
• Gathered data to incorporate into reports and presentations.
• Added stock information into inventory system using handheld RF tool by scanning barcodes and entering data.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Support customers by answering product and membership service questions
• Deal with customer feedback and general inquiries
• Process service and return transactions at the register in alignment with company's100% customer satisfaction guarantee.
• Accept payment for goods, make change, and issue receipts.
• Inform customers of repair options in case of damage to goods bought, and complete repair processing.