Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mehakjot Kaur Sandhu

Winnipeg,MB

Summary

Dynamic professional with a proven track record at Tim Hortons, Excalibur Security Services, and Amazon, excelling in customer service and problem-solving. Skilled in leveraging computer skills and teamwork to enhance operational efficiency and customer satisfaction. Demonstrated ability to quickly master tasks, leading to significant improvements in team performance and safety standards.

Overview

2
2
years of professional experience

Work History

Team Member

Tim Hortons
01.2024 - Current
    • Addressed and resolved customer complaints in polite and professional manner.
    • Worked different stations to provide optimal coverage and meet production goals.
    • Learned all required tasks quickly to maximize performance.
    • Developed strong cooperative relationships with coworkers and managers.
    • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Front Desk Concierge

Excalibur Security Services
07.2023 - 12.2023
    • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
    • Used internal software to process reservations, check-ins and check-outs.
    • Maintained up-to-date knowledge of hotel policies, procedures, events, promotions, ensuring accurate information was communicated to guests.
    • Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.

TEAM MEMBER

Amazon
06.2022 - 04.2023
    • Kept work areas clean, organized, and safe to promote efficiency and team safety.
    • Addressed and resolved customer complaints in polite and professional manner.
    • Worked different stations to provide optimal coverage and meet production goals.
    • Learned all required tasks quickly to maximize performance.

Education

High School Diploma -

Niagara College
Welland, ON
12.2023

Skills

    • Flexible Schedule
    • Customer Service
    • Cleaning
    • Teamwork and Collaboration
    • Positive Attitude
      • Computer Skills
      • Problem-Solving
      • Product Knowledge
      • Safety understanding
      • Sales and Marketing

Languages

English
Full Professional

Timeline

Team Member

Tim Hortons
01.2024 - Current

Front Desk Concierge

Excalibur Security Services
07.2023 - 12.2023

TEAM MEMBER

Amazon
06.2022 - 04.2023

High School Diploma -

Niagara College

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Mehakjot Kaur Sandhu