Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
New Westminster Sedation And General Dentistry
2021.08 - 2023.12
Provided excellent customer service to create positive experiences and build patient trust.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Completed patient referrals to other Dental specialists.
Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Managed patient billing processes for timely, accurate payments.
Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
Helped patients complete necessary medical forms and documentation.
Completed new patient registrations in software to create accurate and comprehensive records.
Inventory Control Analyst
Neovia Logistics
2020.12 - 2021.07
Streamlined inventory management by implementing effective tracking systems and data analysis.
Reduced excess stock levels through strategic planning and demand forecasting, increasing cost efficiency.
Developed inventory reports to provide management with comprehensive data on inventory levels.
Increased order accuracy by conducting regular audits and implementing a robust quality control system.
Trained new team members in inventory control procedures, ensuring consistent practices across the organization.
Conducted root cause analyses for discrepancies in inventory records, implementing corrective actions as needed.
Helped create and improve inventory control policies.
Completed physical inventory counts each month.
Warehouse Worker
Ckf Inc
2020.03 - 2020.08
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Child Care Provider
In Home Child Care
2016.11 - 2019.12
Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Supported child development through implementing various educational programs tailored to individual needs.
Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.1
Helped children develop motor skills in preparation for preschool and kindergarten.
Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
Education
Dental Administrative - Dental
CDI College
Surrey, BC
07.2021
Skills
Phone and Email Etiquette
Excellent Multitasking Capability
Patient Flow Management
Dental Terminology
Patient Scheduling
Understanding of Confidentiality Laws
Insurance Verification
Have knowledge of Dentrix and Tracker software
Insurance Billing and Payment Processing
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Dental Receptionist
New Westminster Sedation And General Dentistry
2021.08 - 2023.12
Inventory Control Analyst
Neovia Logistics
2020.12 - 2021.07
Warehouse Worker
Ckf Inc
2020.03 - 2020.08
Child Care Provider
In Home Child Care
2016.11 - 2019.12
Dental Administrative - Dental
CDI College
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