Mehakjot Kaur
Surrey,BC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
New Westminster Sedation And General Dentistry
08.2021 - 12.2023
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed patient referrals to other Dental specialists.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Managed patient billing processes for timely, accurate payments.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
Inventory Control Analyst
Neovia Logistics
12.2020 - 07.2021
- Streamlined inventory management by implementing effective tracking systems and data analysis.
- Reduced excess stock levels through strategic planning and demand forecasting, increasing cost efficiency.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Increased order accuracy by conducting regular audits and implementing a robust quality control system.
- Trained new team members in inventory control procedures, ensuring consistent practices across the organization.
- Conducted root cause analyses for discrepancies in inventory records, implementing corrective actions as needed.
- Helped create and improve inventory control policies.
- Completed physical inventory counts each month.
Warehouse Worker
Ckf Inc
03.2020 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Child Care Provider
In Home Child Care
11.2016 - 12.2019
- Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Supported child development through implementing various educational programs tailored to individual needs.
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.1
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
Education
Dental Administrative - Dental
CDI College
Surrey, BC07.2021
Skills
- Phone and Email Etiquette
- Excellent Multitasking Capability
- Patient Flow Management
- Dental Terminology
- Patient Scheduling
- Understanding of Confidentiality Laws
- Insurance Verification
- Have knowledge of Dentrix and Tracker software
- Insurance Billing and Payment Processing
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Dental Receptionist
New Westminster Sedation And General Dentistry
08.2021 - 12.2023
Inventory Control Analyst
Neovia Logistics
12.2020 - 07.2021
Warehouse Worker
Ckf Inc
03.2020 - 08.2020
Child Care Provider
In Home Child Care
11.2016 - 12.2019
Dental Administrative - Dental
CDI College
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