Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Mehakdeep Kaur

Burnaby,Canada

Summary

Dynamic dental professional with extensive experience in dental care and pharmacovigilance, notably at Parexel International, India. Excelled in drug safety monitoring, leveraging MedDRA coding, and providing comprehensive dental care. Demonstrated leadership in guiding teams towards achieving project goals, with a proven track record of enhancing patient safety and satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant

Cambie Village Dental
Vancouver, British Columbia
07.2023 - Current
  • Performed administrative duties such as scheduling appointments, and updating patient records.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Took digital X-rays of teeth using radiographic equipment.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Ensured compliance with infection control policies and procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

Dental Assistant

NovaCare Dental
Langley, Canada
10.2022 - 07.2023
  • Performed administrative duties such as scheduling appointments, and updating patient records.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Took digital X-rays of teeth using radiographic equipment.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Ensured compliance with infection control policies and procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Updated patient records with new data and treatment information.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

Drug Safety Associate

Parexel International
Chandigarh, India
04.2021 - 07.2022
  • Aided in drafting templates aligned with project safety requirements.
  • Triage incoming reports for completeness, legibility and validity, electronic documentation and quality control of drug safety information
  • Proficient in Data entry and case assessment, Data entry of case reports into safety database / tracking system, coding of data in the safety database and Writing case narratives
  • Request a follow-up and perform query management.
  • Create and maintain project-specific working files, case report files, and project central files.
  • Assistance in the development of Expedited Reporting Procedures.
  • Assistance with registration with relevant authorities for electronic reporting on behalf of the sponsor.
  • Assistance with setting up and deployment of worldwide reporting, as required by regulatory authorities, CECs, local ECs, and investigator sites.
  • Delegate work as appropriate to the drug safety associate.
  • I worked in the Argus safety database, as well as Quosa.
  • Followed the ICH GVP guidelines, drug safety, client-based SOPs, narrative writing, document triage and assessment, adverse event evaluation, and causality assessment.
  • Gained expertise in managing Individual Case Safety Reports and Periodic Safety Update Reports.
  • Performing pharmacovigilance activities as per project requirements, including but not limited to collecting and tracking incoming adverse events (AE) and endpoint information.
  • Argus database entry, coding AE and products, writing narratives, quality review, assisting with reconciliation, case closure-related activities, and coordinating translations, as per internal/project timelines.
  • Processing safety data according to applicable regulations, guidelines, Standard Operating Procedures (SOPs), and project requirements.
  • Liaising with the manager for regulatory tracking requirements and electronic reporting.
  • Ensuring that we meet quality, productivity, and delivery standards per project requirements.
  • Ensuring compliance with all project-related processes and activities.
  • Building a positive, collaborative team environment with safety team members.
  • Maintaining a thorough understanding of project protocol, therapeutic indication.
  • Reading and acknowledging all necessary company standard operating procedures (SOPs), and client SOPs, as required.
  • Ensure all required training is executed in a timely fashion, and documented.
  • Work towards ensuring the completeness of the individual training plan, and maintain up-to-date training transcripts.

Manager

Credihealth
Gurgaon, India
12.2019 - 03.2021
  • Working as a medical expert
  • Guiding patients towards right treatment
  • Helping them to choose appropriate doctor according to their Symptoms after listening to their problems and concerns over call
  • Helping to find best treatments according to their financial needs
  • Managing and handling a team, of 4 or more
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Helped patients get medical help via phone calls or get them physical appointments during the pandemic
  • Coordinated cross-departmental projects to ensure timely and successful completion.

Associate Dentist

Dr. Bhanot’s Dental and Implant Centre
Ludhiana, India
08.2016 - 12.2019
  • Collected information from patients, parents and guardians about dental care and issues of concern.
  • Conducted thorough dental scaling procedures.
  • Assist senior dentists in surgical procedures like implant placements.
  • Executed tooth extraction procedures for damaged and robust structures efficiently.
  • Handling, treating and counselling of paediatric patients
  • Delivered high-quality dental care through meticulous restorative and endodontic procedures.
  • Administered anaesthetics and sedatives to control patients' pain and reduce stress for anxious patients during procedures
  • Assistance in placing orthodontic brackets
  • Recording pre orthodontic impressions for treatment planning
  • Maintaining patient records digitally
  • Taking, recording, and interpreting RVG, as well as taking and developing dental X-rays.
  • Assessed gum health by detecting signs of sores or disease.
  • Performed various prosthodontic procedures, such as the fabrication of removable and fixed prostheses, efficiently.

Education

CCRP Certification - Clinical Research

CRA School of Montreal
Montreal, QC
12-2024

BACHELORS OF DENTAL SURGERY -

Desh Bhagat Dental College and Hospital
01.2016

Skills

  • Completing regulatory documents
  • Reviewing data standards
  • Drug safety expertise
  • Pharmacovigilance regulations
  • Signal detection proficiency
  • Medical terminology
  • Post-marketing surveillance
  • Drug labeling review
  • Drug safety monitoring
  • MedDRA coding
  • ICH guidelines
  • Patient safety
  • Adverse event reporting
  • Good clinical practice
  • IRB submissions
  • Pharmacovigilance
  • Protocol adherence
  • Dental care
  • Staff leadership
  • Case presentation
  • Multilingual communication
  • Comprehensive dental care

Certification

  • 3 Day Course in Injectable Facial Esthetic Procedures, Asian Dentofacial Esthetic Academy
  • Member of Punjab Dental Council, 13993-A
  • CCRP Certified

Additional Information

Attended 2 major dental and medical camps held in Muktsar., Attended a certified 3-day course on injectable facial esthetic procedures.

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Dental Assistant

Cambie Village Dental
07.2023 - Current

Dental Assistant

NovaCare Dental
10.2022 - 07.2023

Drug Safety Associate

Parexel International
04.2021 - 07.2022

Manager

Credihealth
12.2019 - 03.2021

Associate Dentist

Dr. Bhanot’s Dental and Implant Centre
08.2016 - 12.2019

CCRP Certification - Clinical Research

CRA School of Montreal

BACHELORS OF DENTAL SURGERY -

Desh Bhagat Dental College and Hospital

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Mehakdeep Kaur