
At Indian Sweet Master, I excelled in a team-oriented environment, enhancing customer satisfaction through efficient service and maintaining high food safety standards. My strong teamwork and operational knowledge contributed to a notable increase in efficiency, underscoring my ability to meet and exceed employer expectations.
• Order Shipment Tracking and fulfillment of back orders
• Liaison with various gift card companies for different customer order requirements.
• Keeping Track of Gift Card Stock Inventory
• Resolve customers issues with Orders and Gift Card usage
Kitchen Collection
• Temporarily moved to the retail sector to apply strong sales skills and support family business venture through transition to new management
• Brought in electronic inventory management using barcode and scanner technology, integrated electronic inventory management system with point-of-sale system, decreasingcustomer time at cash out by 50%, resulting in freeing up of staff time for merchandising, store maintenance, and customer service
• Integrated electronic inventory management system and point of sale system with accounting software, resulting in accounts management, billing and return filing, operations management, and payroll management