Overview
Work History
Education
Skills
Certification
Languages
COVER LETTER
Timeline
Generic
Mehak Yasir

Mehak Yasir

Brampton,ON

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Support Worker Student

AMICA Peel Village
Brampton, Ontario
03.2024 - 05.2024
  • Done 300 hours for placement.
  • Assisted clients with daily living activities and personal care routines.
  • Adapted care plans based on individual client requirements and preferences.
  • Developed positive relationships with clients through active listening skills.
  • Assisted with mobility issues, such as walking and transfers from bed to wheelchair.

Customer Service Representative

Reliance Home Comfort
Brampton, Ontario
10.2022 - 10.2022
  • Assisted customers with inquiries regarding heating and cooling products.
  • Handled service requests and scheduled appointments for technicians.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Purchase Executive

New Marhaba Halal meat
Mississauga, Ontario
01.2020 - 07.2020
  • Oversaw essential purchasing duties, contributing to efficient daily task management.

Education

Certificate PSW - PERSONAL SUPPORT WORKER

A1 Global College
Brampton, ON
05-2024

MASTER IN Economics - Economics

Punjab University
03-2015

B.com - BACHOLAR IN COMMERCE

Punjab Collage
09-2012

HUMAN RESOURCES - Human Resources Development

Canadian College of Business
Brampton, ON

Skills

  • Personal care
  • Customer service
  • Client mobility assistance
  • Appointment scheduling
  • Task management
  • Active listening
  • Time management

Certification

  • Working skill center done Excel in the Workplace

Languages

English
Professional
Urdu
Professional
Punjabi
Professional

COVER LETTER

MEHAK YASIR
39 Hall Crescent
Brampton, Ontario, L6X 3J5
mehakali519@yahoo.com
437-218-6402
September 2, 2025

Hiring Committee
Ontario Public Service – Ministry of Public and Business Service Delivery
Service Ontario

Subject: Application for Customer Service Representative

 (Job ID: 233955)

Dear Hiring Committee,

I am writing to apply for the Customer Service Representative position at Service Ontario. I believe my experience in roles where I have worked directly with customers, and my skills in communication and problem-solving, make me a great fit for this role.

In my previous jobs, I’ve learned how important it is to listen carefully to customers, understand their needs, and provide clear solutions. I’m confident in handling transactions, processing applications, and keeping accurate records while always being respectful and professional. I also take pride in being dependable, especially when there’s a lot to do or when deadlines are tight.

I enjoy working with others to improve how things are done and believe that teamwork is key to delivering the best service. At the same time, I’m comfortable working on my own and taking responsibility when needed.

I’m also very comfortable with Microsoft Office and different database systems. I learn new tools quickly, which helps me stay organized and efficient in fast-paced work environments.

What excites me about this position is the chance to be part of a team that plays such an important role in helping people. I share Service Ontario’s commitment to making services accessible and helpful for everyone, and I would love to contribute to that mission.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to the team.

Sincerely,

MEHAK YASIR

Timeline

Personal Support Worker Student

AMICA Peel Village
03.2024 - 05.2024

Customer Service Representative

Reliance Home Comfort
10.2022 - 10.2022

Purchase Executive

New Marhaba Halal meat
01.2020 - 07.2020

Certificate PSW - PERSONAL SUPPORT WORKER

A1 Global College

MASTER IN Economics - Economics

Punjab University

B.com - BACHOLAR IN COMMERCE

Punjab Collage

HUMAN RESOURCES - Human Resources Development

Canadian College of Business
Mehak Yasir