MEHAK Thapar
Mississauga,ON
Summary
Proactive and caring worker with 3+ years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
3
3
years of professional experience
Work History
Tutor
Brightsparks
02.2024 - Current
- Managed 10 students in month
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Career Advisor
Student-Stop
01.2024 - Current
- Established strong relationships with local employers, expanding networking opportunities for clients seeking new career paths.
- Developed comprehensive career plans to facilitate professional growth and success.
- Enhanced client career development by providing personalized guidance and support.
- Provided insightful feedback on interview techniques, improving client confidence and performance in job interviews.
Receptionist
Band 7 IELTS Training Centre
08.2022 - 11.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Team Lead Customer Service
Beyond Immigration
05.2022 - 11.2023
- Provided mentorship, training, and coaching to team of 10 members, increasing team performance
- Conducted regular team meetings to set goals, review progress, and develop strategies to exceed targets
- Cultivated and maintained strong relationships with key clients, addressing their needs and concerns proactively.
Customer Executive (Premium PE-1)
Admitkard
04.2021 - 03.2022
- Provided personalized academic and career counseling to customers, helping them set and achieve their career goals
- Assisted 100+ students in identifying scholarship and financial aid opportunities, increasing funding options for higher education
- Guided resume writing, cover letter preparation, and job application strategies.
- Got 50+ successful client visas in year.
Education
Pursuing IBM + Business Analysis and Process Management - Business Administration
Sheridan College
Mississauga, ON08.2024
Bachelor of Arts - Economics
Amity University
India 01.2021
Skills
- Certified in Emergency First aid with CPR C & AED
- Certified tutor by By Brightsparkz
- Certified Education Counselor by KCOverseas
- Microsoft Office
- E-Mail & Multi-Line Telephone System Handling
- Database Administration
- Peer Tutoring
- Study plan development
- Problem-solving skills
- Collaboration and Teamwork
- In-person tutoring
Languages
English
Hindi
Punjabi
Timeline
Tutor
Brightsparks
02.2024 - Current
Career Advisor
Student-Stop
01.2024 - Current
Receptionist
Band 7 IELTS Training Centre
08.2022 - 11.2023
Team Lead Customer Service
Beyond Immigration
05.2022 - 11.2023
Customer Executive (Premium PE-1)
Admitkard
04.2021 - 03.2022
Pursuing IBM + Business Analysis and Process Management - Business Administration
Sheridan College
Bachelor of Arts - Economics
Amity University
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