Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mehak Gupta

Brampton,ON

Summary

Dynamic supervisor with proven leadership at A&W Restaurant, enhancing team productivity through strategic planning and effective task delegation. Skilled in customer service and complex problem-solving, I fostered a collaborative environment that improved customer satisfaction and resolved conflicts efficiently. Committed to training and mentoring staff for optimal performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisor

A&w Restaurant in Pearson Airport
04.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Team Member

Tim Hortons
01.2024 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

International Transportation And Customs -

Seneca Polythenic College
Toronto, ON
08-2026

BBA -

Yorkville University
Yorkville
08-2024

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Analytical thinking
  • Data analytics
  • Task delegation
  • Problem-solving
  • Teamwork and collaboration

Languages

English
Full Professional

Certification

  • Smart serve certified
  • Food handler certification
  • First Aid & CPR level c certification
  • Time Management & Productivity Training

Timeline

Supervisor

A&w Restaurant in Pearson Airport
04.2024 - Current

Team Member

Tim Hortons
01.2024 - 04.2024

International Transportation And Customs -

Seneca Polythenic College

BBA -

Yorkville University

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Mehak Gupta