Mehak Gill
Chestermere,AB
Summary
Dynamic and goal-oriented professional with exceptional customer service skills, honed at The Shoe co. Proven ability to enhance customer experiences and drive sales through effective teamwork and problem-solving. Reliable and punctual, adept at managing multiple tasks while maintaining a welcoming environment. Committed to fostering customer loyalty and achieving organizational objectives.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Shoe Company
08.2025 - Current
- Assisted customers with product selection and provided exceptional service.
- Maintained organized sales floor, ensuring optimal product presentation and accessibility.
- Processed transactions accurately using Point of Sale (POS) systems.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Supported promotional events by setting up displays and engaging customers in marketing initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Front Desk Receptionist
Kingsway Transportation
06.2023 - 09.2023
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled and confirmed appointments, optimizing front desk operations.
- Maintained accurate visitor logs, enhancing security protocols.
- Assisted with administrative tasks including filing and data entry for record-keeping purposes.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
High School Diploma -
Chestermere High School
Chestermere, ABSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Flexible schedule
- Goal oriented
- Exceptional customer service
Languages
English
Native or Bilingual
Timeline
Sales Associate
The Shoe Company
08.2025 - Current
Front Desk Receptionist
Kingsway Transportation
06.2023 - 09.2023
High School Diploma -
Chestermere High School