Mehak Bansal
Edmonton,AB
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Paladin Security
Edmonton
04.2024 - Current
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Retail Sales Associate
7-Eleven
Sherwood Park, AB
02.2024 - Current
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Ensured compliance with all applicable laws regarding sale of age-restricted items.
Overnight Retail Merchandiser
Match Retail
Leduc
03.2024 - 04.2024
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Set up attractive window displays that encouraged customers to enter the store.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
- Worked in Walmart fashion sector to restructure all the fixtures and displayed all the products according to new modes.
Retail Store Manager
Esso
Toronto, ON
07.2022 - 01.2024
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Collaborated with other departments to coordinate promotional activities and events in-store.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
Retail Sales Supervisor
Qureshi Petroleum Inc.
03.2020 - 07.2022
- Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
- Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
- Investigated customer complaints promptly and implemented corrective actions when necessary.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
- Resolved conflicts between staff members or customers in a professional manner.
- Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
Warehouse Assistant
Staff Plus
06.2019 - 05.2020
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Organized warehouse racks to ensure efficient storage of goods.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Collaborated with other departments to coordinate product delivery schedules.
Security Guard
Garda World
07.2019 - 10.2019
- Investigated suspicious activity and reported findings to management.
- Enforced safety regulations and monitored access control points.
- Maintained order during special events such as concerts and conferences.
- Completed incident reports regarding violations of policies or procedures.
- Reviewed security logs to ensure proper documentation was maintained.
- Provided escorts for employees entering and exiting the building after hours.
Accounting Clerk
ICICI Bank
Raikot, India
05.2018 - 03.2019
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Prepared bank deposits by compiling data from cashiers.
- Reconciled financial discrepancies by collecting and analyzing account information.
- Resolved customer inquiries regarding bills and payments.
- Generated financial reports for management review on a regular basis.
- Assisted with external audits conducted by accounting firms.
Education
Post-Degree Certificate - Financial Planning And Wealth Management
Lambton College
Toronto, ON01-2021
Bachelors of Commerce - Business Administration
PCTE Group of Institutes
Ludhiana, India05-2018
Skills
- Retail Merchandising Expertise
- Financial Records Oversight
- Profit And Loss Management
- Sales Expertise
- Staff Recruitment
- Employee Performance Management
- Multi-Location Management
- People Management
Certification
- Security Service Worker
- WHIMS
- FIRST AID AND CPR
- HANDCUFFING
Timeline
Security Guard
Paladin Security
04.2024 - Current
Overnight Retail Merchandiser
Match Retail
03.2024 - 04.2024
Retail Sales Associate
7-Eleven
02.2024 - Current
Retail Store Manager
Esso
07.2022 - 01.2024
Retail Sales Supervisor
Qureshi Petroleum Inc.
03.2020 - 07.2022
Security Guard
Garda World
07.2019 - 10.2019
Warehouse Assistant
Staff Plus
06.2019 - 05.2020
Accounting Clerk
ICICI Bank
05.2018 - 03.2019
Post-Degree Certificate - Financial Planning And Wealth Management
Lambton College
Bachelors of Commerce - Business Administration
PCTE Group of Institutes