MEHAK MEHAK
Winnipeg,MB
Summary
An empathetic, adaptable, detail-oriented, and highly driven professional with an ability to work well in a fast paced and energetic environment. Possesses excellent communication and time management skills. Demonstrated admirable teamwork skills, delegating expertise, and is looking forward to utilizing these skills.
Overview
4
4
years of professional experience
Work History
Trace Agent
Commercial Credit Adjusters
Winnipeg, MB, MB
05.2025 - Current
- Analyzed data trends related to customer service operations.
- Performed detailed research on a variety of topics related to trace agent duties.
- Created reports summarizing daily activities and progress achieved in meeting goals.
- Developed strategies for improving overall customer satisfaction levels.
- Utilized various software applications for tracking, documenting, and reporting purposes.
- Monitored customer feedback to identify potential issues or areas of improvement.
- Updated existing documentation as needed based on changing requirements or regulations.
Legal Assistant
Auto List of Canada Inc.
07.2024 - 12.2024
- Managed high-volume workload with strict attention to detail, including drafting pleadings and summarizing depositions.
- Filed claims on behalf of the company in multiple provinces, including Ontario, Manitoba, BC, Alberta, and Nova Scotia.
- Handled court filings for small claims and superior court cases, ensuring compliance with legal procedures.
- Drafted legal documents such as motions, petitions, and correspondence for lawyer review and court filings.
- Provided administrative support to the Legal Manager, managing case materials and logistics.
- Prepared presentations summarizing legal cases and claim statuses for internal use.
- Managed legal correspondence, including notifications, claims, and court letters.
- Assisted with court filing procedures to ensure timely submissions.
- Organized meetings and appointments for lawyers, clients, and legal professionals.
- Monitored and tracked court dates, filing deadlines, and legal milestones to ensure compliance.
Line Cook
Junction 59
10.2023 - 07.2024
- Utilize deep understanding of menu items to provide informed recommendations and accommodate customer preferences and dietary needs
- Ensure orders are prepared accurately and delivered promptly, maintaining consistency in food quality to enhance customer satisfaction
- Engage with customers courteously during order-taking and food service, responding promptly to inquiries and ensuring a positive dining experience
- Handle customer concerns or complaints about food promptly and effectively, demonstrating empathy and offering solutions to ensure customer retention and satisfaction
Legal Administrative Assistant
Council For Policy Research and Analysis
06.2022 - 08.2023
- Assist with general practice management, including booking appointments with clients
- Interact with clients on the phone and in person, ensuring excellent customer service
- Draft Wills, Powers of Attorney, and Health Care Directives
- Prepare Estate and Litigation documents based on instructions
- Communicate with financial institutions regarding requirements and financing arrangements
- Handle phone calls and incoming mail, perform conflict searches, and manage opening and closing files
- Enter time, prepare invoices, and manage receipt of general and trust deposits
- Prepare and draft correspondence and documents related to transactions
Legal Receptionist
Vera Causa Legal
09.2021 - 06.2022
- Drafted various legal documents, including Wills, Powers of Attorney, and Health Care Directives
- Assisted in drafting Estate and Litigation documents based on lawyer instructions
- Communicated with clients and financial institutions regarding legal and financial requirements
- Conducted thorough due diligence searches and managed comprehensive file organization
- Performed various administrative tasks, including conflict searches, file management, and invoice preparation
- Prepared and electronically filed Personal Property Registry documents
- Delhi, India
Education
Advanced Diploma - Human Resource Management
Assiniboine Community College
Winnipeg, MBBachelor of Law - Banking and Company Law
Chandigarh University
Mohali, IndiaSkills
- Data analysis
- Research skills
- Customer feedback
- Legal compliance
- Client communication
- Time management
- Organizational skills
- Customer service
Timeline
Trace Agent
Commercial Credit Adjusters
05.2025 - Current
Legal Assistant
Auto List of Canada Inc.
07.2024 - 12.2024
Line Cook
Junction 59
10.2023 - 07.2024
Legal Administrative Assistant
Council For Policy Research and Analysis
06.2022 - 08.2023
Legal Receptionist
Vera Causa Legal
09.2021 - 06.2022
Advanced Diploma - Human Resource Management
Assiniboine Community College
Bachelor of Law - Banking and Company Law
Chandigarh University