Megumi Hagiwara
Torrance
Summary
Detail-oriented HR and Administrative professional with experience in onboarding, employee support, office operations, and cross-department coordination. Adept at managing documentation, scheduling, travel arrangements, vendor relations, and internal communications. Known for providing warm, reliable support that enhances employee experience and maintains smooth daily operations. Bilingual in Japanese; proficient in Office 365.
Overview
28
28
years of professional experience
Work History
HR & Office Coordinator
Pasona NA, Inc.
08.2025 - Current
- - Managed end-to-end onboarding processes, including new hire documentation, online I-9 verification, and orientation coordination.
- - Communicated with vendors and building management regarding maintenance, repairs, and facility needs.
- - Scheduled and coordinated internal training sessions and employee communications.
- - Oversaw office supply inventory, ordering, restocking, and equipment needs.
- - Arranged hotel bookings and travel support for visiting employees and business travelers.
- - Processed business card orders, company merchandise requests, and shipping logistics.
- - Supported day-to-day HR and administrative operations, ensuring accurate workflows and timely employee support.
General Manager
NXT Square Inc.
07.2024 - 07.2025
- - Led daily business operations with a focus on improving customer service workflows and efficiency.
- - Built foundational operational systems during start-up phase.
- - Managed and trained overseas teams to meet service standards.
- - Provided HR leadership, including recruitment, onboarding, and staff development.
- - Handled account management, inventory oversight, and activation processes.
General Manager
Global Travel Telecom
01.2021 - 06.2024
- - Directed customer service workflows and contributed to marketing and branding improvements.
- - Managed and trained overseas teams for consistent service delivery.
- - Oversaw HR functions including hiring, training, and performance management.
- - Maintained financial accuracy for dealer accounts and telecommunications product inventory.
Sales
Village Co. Ltd. / Village USA Inc.
04.2014 - 12.2020
- - Collected and analyzed sales data, identifying opportunities for business improvement.
- - Submitted business promotion reports and contributed to marketing initiatives.
- - Conducted competitor research to support pricing and promotional strategy.
Administrative Manager
Global-Dining Inc. of California
01.2011 - 01.2012
- - Managed restaurant financial operations, budgeting, and forecasting.
- - Developed marketing campaigns and collaborated on menu development.
- - Oversaw hiring, employee evaluations, and HR-related decisions.
General Manager
Tora Sushi Lounge
01.2007 - 01.2011
- - Oversaw sales, inventory, staffing, and daily operations.
- - Led marketing initiatives and community outreach.
- - Managed financial reporting and operational planning.
Administrative Officer
Mizugami International Corporation
01.2006 - 01.2007
- - Coordinated employee scheduling, inventory, and sales operations.
- - Prepared monthly and quarterly financial reports.
- - Ensured safe and organized working environments.
Regional Manager
Maguroya Company
01.1998 - 01.2001
- - Managed regional operations, marketing, and sales strategy.
- - Supported HR tasks including employee administration.
- - Developed tracking systems for financial and sales reporting.
Education
Certificate - Dietetic Support Supervisory
Long Beach City College
Long Beach, CA01.2003
Skills
- - Onboarding & I-9 Verification
- - HR Administration & Employee Support
- - Office Management & Vendor Coordination
- - Training Scheduling & Internal Communications
- - Travel & Accommodation Arrangements
- - Inventory & Supply Management
- - Customer Relations & Client Support
- - Time Management & Multitasking
- - Japanese Bilingual
- - Office 365, QuickBooks
Timeline
HR & Office Coordinator
Pasona NA, Inc.
08.2025 - Current
General Manager
NXT Square Inc.
07.2024 - 07.2025
General Manager
Global Travel Telecom
01.2021 - 06.2024
Sales
Village Co. Ltd. / Village USA Inc.
04.2014 - 12.2020
Administrative Manager
Global-Dining Inc. of California
01.2011 - 01.2012
General Manager
Tora Sushi Lounge
01.2007 - 01.2011
Administrative Officer
Mizugami International Corporation
01.2006 - 01.2007
Regional Manager
Maguroya Company
01.1998 - 01.2001
Certificate - Dietetic Support Supervisory
Long Beach City College