Customer service and cashier professional with direct Canadian grocery store cashier experience at Fruiticana. Experienced with POS systems, cash and card payments, accurate transactions, customer questions, and busy checkout environments. Friendly, patient, reliable, detail-oriented, and comfortable working as part of a team. Eager to contribute to excellent customer service and smooth store operations.
Work History
Cashier
1 Year 4 Months
Fruiticana | Vancouver, BC | 09.2024 - 01.2026
Operated cash register and POS system, processing cash, debit, and credit card payments accurately.
Handled transactions with precision during busy periods, ensuring customer satisfaction and trust.
Balanced speed and accuracy while serving multiple customers, contributing to a positive shopping experience.
Provided friendly and helpful customer service and assisted customers with questions at checkout.
Maintained organized checkout area to enhance efficiency and comply with store procedures.
Worked cooperatively with team members to keep checkout and store operations running smoothly.
Customer Service Officer
8 Months
InterGlobe Aviation | New Delhi | 10.2021 - 06.2022
Delivered customer service to travelers by addressing inquiries, resolving complaints, and offering directions to enhance travel experiences.
Welcomed passengers upon arrival and departure, facilitating ticketing assistance and sharing essential information for smooth transitions.
Supported passengers with special needs by guiding them through available airport services to ensure accessibility and comfort.
Completed passenger documentation such as tickets, boarding passes, and customs forms accurately.
Stayed calm and organized while assisting many customers in a busy airport environment.
Maintained composure while assisting customers in busy airport environment. and organized while assisting many customers in a busy airport environment.
Travel Agent
8 Months
I Need Trips Pvt Ltd | Ghaziabad, India | 06.2019 - 02.2020
Provided customer service by answering questions, addressing concerns, and delivering tailored travel information.
Processed reservations and maintained accurate customer records using reservation systems.
Processed payments and suggested additional services such as car rentals or activities based on customer needs.
Processed payments and recommended additional services, including car rentals and activities, to enhance customer travel experience.
Produced itineraries to facilitate travel planning and tickets and researched airfare and hotel availability.
Front Desk Associate
8 Months
Sarovar Portico | Vaishali, India | 10.2018 - 06.2019
Greeted guests and provided friendly, professional customer service.
Provided timely and accurate information about hotel services, amenities, and local attractions.
Maintained accurate daily transaction records, ensuring clarity on payments and cancellations.
Resolved customer complaints using effective problem-solving skills, enhancing guest satisfaction.
Education
Bachelor of Commerce - Commerce and Business Administration
Swami Vivekanand Subharti University | Meerut, UP, India
Skills
Cashier & POS Operations
Payment Processing & Upselling
Accurate Transactions
Payment methods
Fast-Paced Checkout
Customer Service
Customer Support
Complaint resolution
Attention to Detail
Multitasking
Time Management
Teamwork
Problem Solving
Communication
Product Knowledge
Timeline
Cashier
Fruiticana
09.2024 - 01.2026Read More
Customer Service Officer
InterGlobe Aviation
10.2021 - 06.2022Read More
Travel Agent
I Need Trips Pvt Ltd
06.2019 - 02.2020Read More
Front Desk Associate
Sarovar Portico
10.2018 - 06.2019Read More
Swami Vivekanand Subharti University
Bachelor of Commerce from Commerce and Business Administration
Manager, Sales and Customer Support at Manager, Communications & Office ServicesManager, Sales and Customer Support at Manager, Communications & Office Services