Megha Patel
Montreal,QC
Summary
Dynamic professional with experience in web development and customer service. Skilled in technical support and project management, contributing to enhanced user experiences and timely project delivery. Eager to leverage expertise in a growth-oriented role.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
OMNI
Walmart Canada
Montreal, Quebec
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Junior Web Developer
Tech Fusion Technology
Navsari, Gujarat
02.2022 - 03.2023
- Developed website features using HTML, CSS, and JavaScript for client projects.
- Collaborated with designers to implement responsive layouts and user interfaces.
- Documented coding processes and project workflows for team reference.
- Engaged with clients to gather requirements and provide technical support as needed.
- Created custom WordPress themes from scratch or modified existing ones.
- Designed effective interfaces technologies, frameworks and libraries such as HTML, CSS and XML.
- Created project timelines.
- Analyzed user feedback and website analytics to guide continuous improvement of web applications.
Education
AEC - Computer Networking
Lasalle College
Montreal05-2026
Bachelor of Science - Information Technology
Uka Tarsadiya University
Gujarat12-2021
Skills
- Web development
- Customer service
- Technical support
- Project management
- Responsive design
- HTML and CSS
- JavaScript programming
- Microsoft office
- Microsoft Word
- Team management
- Fluent in English
- Problem resolution
- Networking fundamentals
- Database management
- Linux networking administration
- IPv6 networking
- Networking protocols
Languages
English
Professional
French
Limited
Certification
IT Essentials by CISCO
Timeline
OMNI
Walmart Canada
11.2024 - Current
Junior Web Developer
Tech Fusion Technology
02.2022 - 03.2023
AEC - Computer Networking
Lasalle College
Bachelor of Science - Information Technology
Uka Tarsadiya University