Meghann Ryder

• Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments in Jane software, communicated with clients, and updated client records.
• Answered phones quickly and resolved customer problems and concerns.
• Maintain cleanliness of the facilities and replenish supplies and toiletries.
• Oversee and manage all laundry tasks during the shift.

• Greeted incoming clients professionally and provided friendly, knowledgeable assistance.
• Confirmed attendance, communicated with clients, and updated client records.
• Handled phone calls and text messages, assisting clients with membership sales.
• Maintained cleanliness and organization of the studio and reception area

• Addressed patient and client concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Oversee daily practice operations for a clinic(s) with a volume of $4.5 million, focusing on optimizing appointment scheduling, managing patient records, and handling billing functions to maximize revenue and efficiency.
• Facilitated communication between staff members, fostering a collaborative work environment that significantly improved overall team performance.
• Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice's mission and values.

• Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols in dental office.
• Enhanced workplace cleanliness by completing daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris, and other waste materials from the premises.
• Used time management and efficient cleaning methods to meet deadlines.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive client relationships.
• Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

• Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on the floor as per plan-o-gram.
• Managed inventory levels with regular monitoring, ordering, and replenishment for optimal product availability.
• Vendor accounts - Levi's, L.L. Bean, Adidas, Hawkins and Kent, Calvin Klein, Jack and Jones, Jones New York, Lord and Taylor,

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

• Packaged chocolate items for the sales counter.
• Made gelato and confections by hand.
• Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
• Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash-handling policies.

• Led a team to consistently achieve company goals and exceed targets, fostering a positive work environment.
• Managed multiple locations across Nova Scotia, with a combined area volume of $4 million, while upholding high standards of operation.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Continuously improved operational procedures by continuously evaluating existing practices, incorporating feedback from team members, and adopting industry best practices.
• Resolved conflicts promptly to promote a positive environment for customers.
• Achieved established KPI for company, regional team, and individual performance through teamwork and customer focus.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive client relationships.
• Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.

Various locations, Nova Scotia, June - September 2010

St. John's, Newfoundland, November 2010

Moncton, New Brunswick, May 2011

Northern Ontario, June - August 2013

Various locations, British Columbia, August - September 2013

• Participated in special projects as needed, providing essential support to management during critical periods or initiatives.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Coordinated closely with other departments to provide comprehensive support during store openings and onboarding new district managers,

• Streamlined operational processes, increasing efficiency across multiple locations in Downtown Toronto, GTA East/West, and Eastern Ontario with a combined district volume of $11 million.
• Provided ongoing support for store managers dealing with day-to-day challenges while running their respective locations.
• Assisted in opening new retail locations within the district, overseeing all aspects, from hiring staff members to setting up merchandising displays.
• Managed inventory levels, ensuring optimal product availability for customers and reducing excess stock costs.
• Monitored the financial performance of stores within the district, identifying trends and implementing cost-saving measures where necessary.
• Analyzed market trends to make informed decisions about product assortment changes in alignment with customer demand patterns.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Implemented loss prevention strategies, significantly reducing shrinkage.