Meghan Sullivan
Prince George,BC
Summary
To find employment at the City of Prince George as Manager of continuous improvement and innovation. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Adaptable and open minded, I embrace new methodologies and approaches to problem solving.
Overview
12
12
years of professional experience
Work History
Admin Coordinator 1 (Confirmed)
City of Prince George
01.2018 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Inventoried and ordered office supplies to maintain availability of products.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
- Coordinated with human resources department to handle payroll and personnel databases.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Prepared working papers, reports and supporting documentation for audit findings.
Accounting Coordinator (Confirmed)
City of Prince George
10.2015 - 01.2018
- Supported the month-end closing process, efficiently processing journal entries and posting accruals.
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
- Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff.
- Coordinated and monitored department workflow to maintain efficiency.
- Assisted with year-end audit preparation, gathering supporting documents and responding to auditor inquiries.
- Reduced errors in financial reporting by diligently reviewing and reconciling accounts on a monthly basis.
- Collaborated with internal departments to resolve discrepancies, fostering strong cross-functional relationships.
- Established key relationships with team members, upper management, customers, and partners through well-developed communication and interpersonal skills.
- Entered journal updates to balance general ledger accounts.
- Contributed accounting expertise toward implementing business improvements.
- Conducted regular audits to identify potential issues or inconsistencies in financial data.
- Trained junior team members on accounting best practices, fostering professional growth within the department.
- Trained new employees on accounting principles and company procedures.
- Maintained integrity of general ledger and chart of accounts.
- Prepared working papers, reports and supporting documentation for audit findings.
Billings Clerk (Confirmed)/Accounting Clerk (LD)
City of Prince George
03.2015 - 10.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
Casual Pool (Office Assistant 1)
City of PG
05.2014 - 03.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Delivered clerical support by handling range of routine and special requirements.
Billings Clerk (Confirmed)/Accounting Clerk (LD)
City of Prince George
03.2013 - 04.2014
- Implemented the first ever penalty run on all metered accounts in the city.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
Administrative Assistant
The Keg steakhouse and bar
10.2012 - 03.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Accounting Technician
Dean Mason & Company
01.2012 - 09.2012
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Optimized tax preparation procedures by maintaining accurate records, ensuring compliance with regulations, and collaborating with tax professionals for timely filings.
- Contributed to successful audits with comprehensive preparation of supporting documentation and effective communication with external auditors.
- Streamlined accounting processes for increased efficiency and reduced errors.
- Supported management decision-making with insightful analysis of financial data and trends.
- Assisted in the preparation of financial statements, ensuring compliance with regulatory requirements.
- Managed multiple projects simultaneously, prioritizing tasks based on deadlines and complexity.
- Organized general ledger with accuracy and within time constraints.
- Stayed on top of applicable government requirements to minimize legal and financial risks.
Education
Accounting & Finance Diploma -
CNC
Prince George, BC01.2010
Skills
- Customer Service
- Decision-Making
- Coaching and Mentoring
- Handling Complaints
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Schedule Coordination
- Discretion and Confidentiality
- Project Coordination
- Document Management
- Scheduling and calendar management
- Presenting Ideas and Plans
- Recordkeeping
- Process Improvement
- Staff Management
- Event Planning
- Administrative Leadership
- Point of Contact
- Information Collection
- Financial Reporting
- Best Practices Implementation
- Document Control
- Budget Planning
- Data retrieval systems
- Financial Management
- Accounts reconciliation
Accomplishments
Successfully coordinate and execute the City of PG Children's Christmas party. Highest record of children signed up. Coordinating between Management and our Union Local presidents to gather funding and volunteer support.
References
Available upon request
Timeline
Admin Coordinator 1 (Confirmed)
City of Prince George
01.2018 - Current
Accounting Coordinator (Confirmed)
City of Prince George
10.2015 - 01.2018
Billings Clerk (Confirmed)/Accounting Clerk (LD)
City of Prince George
03.2015 - 10.2015
Casual Pool (Office Assistant 1)
City of PG
05.2014 - 03.2015
Billings Clerk (Confirmed)/Accounting Clerk (LD)
City of Prince George
03.2013 - 04.2014
Administrative Assistant
The Keg steakhouse and bar
10.2012 - 03.2013
Accounting Technician
Dean Mason & Company
01.2012 - 09.2012
Accounting & Finance Diploma -
CNC
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