Meghan Randell
Kitchener
Summary
Accomplished professional with a proven track record in fast-paced environments, exemplified by enhanced delivery efficiency at QA Courier and superior quality control at Johnny Fresco. Expert in customer service and critical thinking, I excel in optimizing processes and fostering positive relationships. Achieved significant improvements in operational standards, demonstrating punctuality and problem resolution skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Courier Contractor
QA Courier
01.2022 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
Kitchen Supervisor
Johnny Fresco
09.2015 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
School Bus Driver
Voyago
09.2021 - 09.2022
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
Education
High School Diploma -
Kitchener Collegiate Institute
Kitchener, ON06-2008
Skills
- Customer service
- Critical thinking
- Problem resolution
- Complaint handling
- Punctuality
- Quality control
Languages
French
Limited Working
Certification
- First Aid Certification
- B license
- Wheelchair Securement Training Certificate – Q'Straint/Sure-Lok or similar.
Timeline
Courier Contractor
QA Courier
01.2022 - Current
School Bus Driver
Voyago
09.2021 - 09.2022
Kitchen Supervisor
Johnny Fresco
09.2015 - Current
- First Aid Certification
- B license
- Wheelchair Securement Training Certificate – Q'Straint/Sure-Lok or similar.
High School Diploma -
Kitchener Collegiate Institute
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