Meghan Porter
Simcoe,Canada
Summary
Results-oriented, customer service professional with a demonstrated ability to handle customer complaints effectively and efficiently. Skilled in utilizing problem-solving abilities to troubleshoot technical difficulties with POS systems. Strong organizational skills and attention to detail in maintaining cleanliness and ensuring compliance with safety standards. Excellent communication and outstanding people skills contribute to providing exceptional customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Welder
Toyotetsu Canada
Simcoe, ON
10.2024 - 02.2025
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Inspected welds and checked critical measurements to meet specifications.
- Performed routine maintenance on spot welding machines, prolonging their lifespan and reducing downtime.
- Conducted regular inspections of finished welds to ensure compliance with industry standards.
- Maintained open communication with supervisors regarding project progress, challenges faced, or potential delays due to unforeseen circumstances.
- Adapted quickly to changes in project specifications or requirements while maintaining consistent output quality levels throughout project completion stages.
- Chipped off excess weld, slag, and spatter using hand tools.
Customer Service Cashier
Godfathers pizza
Norwich, ON, Canada
07.2023 - 08.2024
- Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors
- Offered assistance to customers in locating desired items
- Used POS system to compute accurate sales prices for purchase transactions
- Utilized problem solving skills to troubleshoot technical difficulties with POS systems or credit card machines
- Followed all safety protocols regarding cash handling and security procedures
- Assisted with closing duties such as counting money and reconciling receipts
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
- Answered incoming calls promptly and professionally following established guidelines
- Adhered to all health code regulations regarding food handling practices within the store
- Supervised others and provided on-the-job training
Cleaner
Old St. Paul's Church
Woodstock, Canada
01.2012 - 03.2023
- Weekly cleaning of entire church
Cleaner
House Cleaning
01.2014 - 04.2020
- Communicated with clients to determine specific areas needing deep and detailed cleaning
- Swept and mopped floors and vacuumed carpets
- Disinfected and sterilized equipment using germicides
- Utilized advanced knowledge of cleaning products to ensure surfaces were properly sanitized
- Performed regular custodial duties in assigned areas of the building
- Stocked individual rooms and common areas with proper supplies
- Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines
- Weekly house cleaning
Barn Operator/Packer
Gray Ridge Egg Farm
Moorefield, Canada
12.2018 - 08.2019
- Recorded Feed, Water and Temperature numbers
- Move skids
- Ran manure belts
- Routine checks throughout the barn morning, afternoon and before leaving
- Check the feeders and water lines
- Recorded cooler temp and production number
- Egg packer
- Full clean of the packer after the packer was done running for the day
Cashier
Pioneer Gas Station
Harriston, Canada
05.2017 - 06.2017
- Responsible for clean and sanitation of gas bar
- Experienced with cash, debit and credit
- Responsible for cash register balancing
- Provided excellent customer service and able to deal with difficult customers professionally
- Responsible for reports and paperwork
- Worked efficiently in an independent environment
- Worked shift work in this 24 hr establishment
Pet Sitter
Pet Sitting
01.2014 - 02.2017
- Play and feed dogs and cats
- Walk dogs
Customer Service Representative
New Orleans Pizza
Paris, Canada
05.2016 - 10.2016
- Provided friendly customer service
- Responsible for fulfilling and taking customer orders over the phone and online
- Responsible for opening and closing of establishment
- Knowledge of the Health and Safety Act
Residential Yard Worker
Residential Yard Maintenance
01.2012 - 09.2015
- Weekly grass cutting
- Cleaned and maintained fish pond
- Pruning and weeding of flower gardens
Education
Ontario Secondary School -
Paris District High School
01.2017
Skills
- Organizational Skills
- Outstanding People Skills
- Problem Solving Abilities
- Dependable
- Excellent Communication Skills
- Patience and composure
- Reliability and punctuality
- Product Knowledge
- POS System Operation
Languages
English
Full Professional
Certification
Food handlers, 2023-2029
Timeline
Welder
Toyotetsu Canada
10.2024 - 02.2025
Customer Service Cashier
Godfathers pizza
07.2023 - 08.2024
Barn Operator/Packer
Gray Ridge Egg Farm
12.2018 - 08.2019
Cashier
Pioneer Gas Station
05.2017 - 06.2017
Customer Service Representative
New Orleans Pizza
05.2016 - 10.2016
Cleaner
House Cleaning
01.2014 - 04.2020
Pet Sitter
Pet Sitting
01.2014 - 02.2017
Cleaner
Old St. Paul's Church
01.2012 - 03.2023
Residential Yard Worker
Residential Yard Maintenance
01.2012 - 09.2015
Ontario Secondary School -
Paris District High School