Meghan Murdoch
Chatham,ON
Summary
Hardworking Bartender & Server with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
23
23
years of professional experience
Work History
Bartender
Gateway Casinos
Chatham, ON
08.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
Southside Tap & Grille
Chatham, ON
08.2012 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Helped in training employees.
- Responsible for making drink specials (daily and seasonal)
Administrative Assistant
Saw Solutions Inc
03.2010 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Server
T-bones/Casa-Bella on the Thames
Chatham
06.2002 - 08.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Maple City Country Club
Chatham, ON
04.2007 - 09.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Ran beer/beverage cart along with serving at the establishment
Manager
Fruiuts & Passion
Pickering, ON
11.2000 - 04.2002
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Social Service Worker
Centennial College of Applied Arts And Technology
Scarborough, ONSkills
- Strong multitasking
- Customer Service
- Smart Serve & AGCO Certified
- Outgoing Personality
- Team player attitude
- Highly reliable
Timeline
Bartender
Gateway Casinos
08.2023 - 03.2024
Bartender/Server
Southside Tap & Grille
08.2012 - 06.2023
Administrative Assistant
Saw Solutions Inc
03.2010 - 09.2015
Server
Maple City Country Club
04.2007 - 09.2009
Server
T-bones/Casa-Bella on the Thames
06.2002 - 08.2013
Manager
Fruiuts & Passion
11.2000 - 04.2002
Social Service Worker
Centennial College of Applied Arts And Technology