Summary
Overview
Work History
Education
Skills
Timeline
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Meghan Murdoch

Chatham,ON

Summary

Hardworking Bartender & Server with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.

Overview

23
23
years of professional experience

Work History

Bartender

Gateway Casinos
08.2023 - 03.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Server

Southside Tap & Grille
08.2012 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Helped in training employees.
  • Responsible for making drink specials (daily and seasonal)

Administrative Assistant

Saw Solutions Inc
03.2010 - 09.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Server

T-bones/Casa-Bella on the Thames
06.2002 - 08.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Maple City Country Club
04.2007 - 09.2009
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Ran beer/beverage cart along with serving at the establishment

Manager

Fruiuts & Passion
11.2000 - 04.2002
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Social Service Worker

Centennial College of Applied Arts And Technology
Scarborough, ON

Skills

  • Strong multitasking
  • Customer Service
  • Smart Serve & AGCO Certified
  • Outgoing Personality
  • Team player attitude
  • Highly reliable

Timeline

Bartender

Gateway Casinos
08.2023 - 03.2024

Bartender/Server

Southside Tap & Grille
08.2012 - 06.2023

Administrative Assistant

Saw Solutions Inc
03.2010 - 09.2015

Server

Maple City Country Club
04.2007 - 09.2009

Server

T-bones/Casa-Bella on the Thames
06.2002 - 08.2013

Manager

Fruiuts & Passion
11.2000 - 04.2002

Social Service Worker

Centennial College of Applied Arts And Technology

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Meghan Murdoch