Meghan Mattrey
San Diego,CA
Summary
Accomplished recruiting and account management leader with a proven history of success in acquiring new business, nurturing account growth, managing pipelines, and fostering strategic partnerships. Committed to providing exceptional client experiences and driving continuous process improvement to enhance organizational efficiency. Skilled in propelling growth through strategic problem-solving, fostering cross-collaboration, and leveraging data-driven analysis within a dynamic work environment. A confident communicator, strategic thinker, and resourceful individual with a keen eye for detail, strong organizational skills, and a relentless drive for success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Enrollment Services Advisor
The University of Arizona Global Campus
08.2020 - Current
- Company Overview: The University of Arizona Global Campus – formerly Zovio, formerly Bridgepoint Education, Inc., is a publicly held, American University and Educational services company.
- Recruiting and onboarding prospective clients via phone, email, and live chat, and virtual presentations, maintaining accounts through onboarding process and beyond.
- Building and maintaining a pipeline of prospective business, while fostering enduring client and corporate relationships.
- Impeccable organization, detail and use of responsive communication including phone calls, unique mailers, scheduled phone meetings, and engaging emails. Expert in strategic problem-solving, and upselling product.
- Reporting and collaboration with C-level executives and a variety of stakeholders.
- ACCOMPLISHMENTS:
- Top 5% in sales division
- Top 5% client retention YoY, in a firm with over 100 reps and 1500 employees.
- 16 years of success meeting revenue targets, including pivoting over two major corporate rebrands.
- PaceZetter Company award 2021, 2022
Account Retention Specialist
Zovio
04.2019 - 08.2020
- Company Overview: An Education Technology Company, Formerly Bridgepoint Education, Inc
- Managed all aspects of a sales team’s client onboarding and retention.
- Responsible for data analytics and reporting via PowerBI.
- Cross-collaboration with various departments for continual process improvement and budget forecasting.
- Mentored a sales team providing them with tools, content, and data to support sales and business goals.
- ACCOMPLISHMENTS
- Increased account retention by 22%
- Increased RPR by 25%
Admissions Advisor
Bridgepoint Education
09.2008 - 04.2019
- Company Overview: An Education Technology Company
- Recruiting and guiding prospective higher education students via phone, email, and chat, matching interests and goals to degree programs.
- Start to finish concierge student experience, responsible for getting financial aid documents completed, gathering corporate partner documentation, credentials and licenses as necessary, set up of student portal and tech assistance.
- Helping students overcome challenges and directing them to student resources to aid in success.
- KPI driven environment, high enrollment, high retention demands.
Education
Bachelor of Science - Child Development and Psychology
California Polytechnic State University
San Luis ObispoSkills
Detail-Oriented
Strategic Communication
Collaboration
Flexibility
Emotional Intelligence
Negotiation
Self-Starter
Presentation skills
SalesForce CRM
Hubspot CRM
Microsoft Office
Power BI
Certification
- HubSpot CRM
- HubSpot Sales Enablement
Timeline
Senior Enrollment Services Advisor
The University of Arizona Global Campus
08.2020 - Current
Account Retention Specialist
Zovio
04.2019 - 08.2020
Admissions Advisor
Bridgepoint Education
09.2008 - 04.2019
Bachelor of Science - Child Development and Psychology
California Polytechnic State University
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