Summary
Overview
Work History
Education
Skills
Timeline
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Meghan Lush

Gander,NL

Summary

Proven Office Administrator with a track record of enhancing customer satisfaction and streamlining procedures at Essence Medical. Leveraged time management and office administration skills to improve efficiency and maintain a professional atmosphere. Excelled in team and individual settings, significantly contributing to operational success.

Overview

13
13
years of professional experience

Work History

Office Administrator

Essence Medical
04.2024 - Current
  • Interacted with clients by phone, email, social media, or in-person to provide information and manage appointments.
  • Maintained electronic and paper filing systems for easy retrieval of information via Aesthetic Records program.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions via QuickBooks, and social media business pages.
  • Maintain a professional atmosphere along with sanitary and tidy treatment rooms for staff and clientele.

Front Desk Administrator (Parental Leave Position)

Gander Hyundai - Steele Auto Group
11.2022 - 02.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
  • Answering and directing phone calls through multi line phone system.
  • Improved office organization by implementing effective filing systems for customer work orders, ordering and maintaining office supplies.
  • Sending appointment reminders, adjudicating customer and vendor payments, organizing vehicle sale contracts for company accountant.
  • Served on the company Health & Safety Committee
  • Recording company expenses via Yooz program

Fisherperson

Jonathan & Meghan Enterprises Ltd.
06.2011 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility to contribute to success of each fishing season.
  • Worked effectively in fast-paced environments, operating hydraulic fishing equipment, directly involved in fishing process and processing of various catches.
  • Renew and maintain fishing licenses each season.
  • Organized and inputted company expenses for tax purposes.

Receptionist

Satin Laser Spa
11.2015 - 03.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Front Desk Specialist

Massage Addict
07.2015 - 11.2015
  • Greeted incoming customers professionally and provided friendly service.
  • Answered calls promptly, confirmed appointments, communicated with clients, Registered Massage Therapists and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Adjudicated massage invoices to third party insurances and collecting patient copays when required.
  • Completed filing duties, and ensured laundry maintained for each massage room.

Store Manager

Cressie's Gas Bar
01.2013 - 08.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed and priced inventory, cash control, payroll, and store opening and closing procedures.

Education

Office Administration

College of The North Atlantic
06.2015

Skills

  • Time management
  • Office administration
  • Administrative support
  • Database entry
  • Team & individual work experience
  • Excellent customer service skills

Timeline

Office Administrator

Essence Medical
04.2024 - Current

Front Desk Administrator (Parental Leave Position)

Gander Hyundai - Steele Auto Group
11.2022 - 02.2024

Receptionist

Satin Laser Spa
11.2015 - 03.2016

Front Desk Specialist

Massage Addict
07.2015 - 11.2015

Store Manager

Cressie's Gas Bar
01.2013 - 08.2013

Fisherperson

Jonathan & Meghan Enterprises Ltd.
06.2011 - 08.2021

Office Administration

College of The North Atlantic

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Meghan Lush