Summary
Overview
Work History
Education
Skills
Continuing Education
Timeline
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Meghan Larkin

Summary

Highly motivated and enthusiastic business leader with a strong focus on delivering exceptional customer service. Possesses a keen business acumen, complemented by impeccable attention to detail. Strives for perfection while remaining flexible and realistic in tackling tasks. Proficient in website design and maintenance, with valuable experience across different levels of responsibility from associate to owner in a retail setting.

Overview

14
14
years of professional experience

Work History

Owner

Sew Shenanigans
10.2011 - Current
  • Generated innovative designs and expertly crafted sewn products.
  • Managed social media platforms, increasing sales and handling website updates.
  • Conducting safety and quality inspections while staying updated on regulations.
  • Supported sales optimization efforts through data entry and metric tracking..
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.

Co-Founder

The Makers Mark
11.2020 - 05.2024
  • Utilized target market research to assess industry competition and identify profitable trends.
  • Expertly handled a diverse client base of 80-100 individuals through various channels including face-to-face meetings, virtual interactions, email correspondence, professional guidance, and billing procedures.
  • Succeeded in effectively managing both customer and supplier relationships, resolving issues, recruiting new clients, and handling technological responsibilities and troubleshooting.
  • Planned, promoted, and organized a variety of successful events.
  • Applied artistic skills to curate the visual presentation of social pages, store front, shelving and product selection.
  • Established foundational processes for business operations.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Oversaw inventory management for 100+ brands, handling the upload of csv files and ensuring updated product information.
  • Created and maintained website. Managed over 100 brands information and logos, products for sale online. created graphics for events and maintained workshop and event pages.
  • Utilized target market research to assess industry competition and identify profitable trends.
  • Designed and developed branded visuals for advertisements, signage, and promotion.
  • Captured high-quality images of merchandise to enhance online marketing.

Manager

Magenta Photo Corp
03.2011 - 05.2018
  • Demonstrated strong leadership and supervisory skills for a team size of up to 8 individuals.
  • Planned and executed professional sessions for diverse clientele, ensuring all setup requirements were met.
  • Developed customized packages and curated aesthetic framing selections to cater to individual client needs.
  • Guided clients through photo package selection process, effectively managed objections, and consistently delivered exceptional customer service.
  • Coached staff members to enhance the quality of their photography skills.
  • Managed and organized schedules to efficiently meet demands.
  • Trained new employees in Sales techniques, POS systems, and Photography styles.
  • Effectively monitored and optimized store's KPI/SKI measurements.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Diploma - Applied Photography

Sheridan College
Oakville, ON
2005

High School Diploma -

Aurora High School
Aurora, ON
2002

Skills

  • Microsoft Office 365
  • Adobe photoshop, Lightroom, Video editing
  • Website design and management
  • Excellent communication (written and verbal)
  • Creative problem solver
  • Photography (Studio and commercial)
  • Customer Relations
  • Small business operations

Continuing Education


  • Artrepreneur Business Program 2016/2017 York Region Art Council
  • Various Business conferences, summits and educational seminars run through the Newmarket Chamber of Commerce
  • Ongoing updating of soft skills and researching business and marketing strategies

Timeline

Co-Founder

The Makers Mark
11.2020 - 05.2024

Owner

Sew Shenanigans
10.2011 - Current

Manager

Magenta Photo Corp
03.2011 - 05.2018

Diploma - Applied Photography

Sheridan College

High School Diploma -

Aurora High School

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Meghan Larkin