Summary
Overview
Work History
Education
Skills
Timeline
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Meghan Klassen

Summary

I am a recent graduate with honors from CanScribe Career College with a diploma in medical transcription and health care documentation. I have an average typing speed of 70 wpm with 97% accuracy and 5+ years of academically trained research skills with the ability to learn quickly. My past education, employment, and personal experience have helped me gain the skills to perform well as a transcriptionist.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
01.2023 - Current
  • Exercise time management by running breaks, lunches, and peak business.
  • Helped store management meet standards of service and quality in daily operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Assistant Store Manager

STARBUCKS COFFEE COMPANY
10.2021 - 01.2023
  • Managed a team of 24 baristas and 4 shift supervisors.
  • Responsible for creating schedules, managing staff issues, and ensuring all standards were being enforced in the store.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Barista

STARBUCKS COFFEE COMPANY
09.2019 - 10.2021
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Vulnerable Persons Program Coordinator (Contract)

The Hospice of Windsor and Essex County, WECCC
10.2018 - 09.2019
  • Assessed the history, needs, goals, and barriers for a caseload of approximately 90 people.
  • Kept detailed documentation in paper charts and online charting in OSCAR.
  • Worked with many individuals who had complex medical issues that required researching resources for them and for myself to learn more about their conditions.

Education

Medical Transcription, Honors -

CanScribe Career College
Kelowna, BC
09-2024

Bachelor of Social Work, Honors -

University of Windsor
Windsor, ON
06-2017

Skills

  • Typing speed of over 70 wpm with 97% accuracy
  • AHDI member
  • Detail-oriented
  • Transcribed approximately 750 transcriptions
  • 2 years of case note documentation experience
  • Academically trained research skills
  • Experience in ESL transcription
  • Knowledge of the AHDI Book of Style & Standards
  • Proficient in Microsoft Word, Excel, and Office

Timeline

Shift Supervisor

STARBUCKS COFFEE COMPANY
01.2023 - Current

Assistant Store Manager

STARBUCKS COFFEE COMPANY
10.2021 - 01.2023

Barista

STARBUCKS COFFEE COMPANY
09.2019 - 10.2021

Vulnerable Persons Program Coordinator (Contract)

The Hospice of Windsor and Essex County, WECCC
10.2018 - 09.2019

Medical Transcription, Honors -

CanScribe Career College

Bachelor of Social Work, Honors -

University of Windsor

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Meghan Klassen