Meghan Howley
Stoney Creek
Summary
Detail-oriented and adaptable professional with strong customer service experience and administrative skills. Proven ability to work in fast-paced environments, manage logistics, handle inventory, and support office operations. Quick learner with excellent communication, problem solving, and organizational skills. Seeking an administrative role where I can leverage my customer service background and operational expertise.
Overview
10
10
years of professional experience
Work History
Pharmaceutical Logistics Technician
HHS/Bay Area Research Logistics
04.2018 - Current
- Ensured accurate shipping and receiving processes for timely delivery of products to customers.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Updated and maintained databases to track shipments and inventory.
- Disposed of finished clinical trial supplies/product
- Trained other staff members in the use of new pharmaceutical packaging devices
- Office administration and assistance
Auto Adjuster
Aviva Canada
08.2023 - 05.2024
- Ensured policyholder compliance with insurance contracts by explaining coverage details accurately and thoroughly.
- Managed a high volume of claims
- Coordinated effectively with other departments within the organization to address policy concerns or complex issues arising from specific claims scenarios.
- Achieved timely and accurate claim settlements by conducting thorough investigations and damage assessments.
- Resolved disputes between insured parties and repair facilities professionally through effective negotiation techniques when necessary.
- Documented all findings in concise reports.
- Evaluated and investigated over 100 auto claims in less than a year and decided whether insurer should pay claim.
Operations Consultant and Beauty Advisor
Sephora Canada
10.2019 - 10.2023
- Handled inventory management, stock, and supplies,
- Visual merchandising and store overhauls
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Supported company-wide adoption of new technology systems through effective training programs and ongoing user support.
- Collaborated with senior leadership on the development of long-term strategic goals for improved operational performance.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Logistics
Pioneer
11.2016 - 10.2019
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Prevented product damage during transit by using appropriate packaging materials based on item specifications.
Sales Associate
Sirens
09.2014 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Ontario College Graduate Certificate - Advanced Special Effects
Sheridan College Institute of Technology And Advanced Learning
OakvilleDiploma - Media And Creative Arts
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Strong customer service and interpersonal skills
- Administrative support and office assistance
- Scheduling and time management
- Inventory management and logistics coordination
- Microsoft Office Suite (Word, Excel, Outlook)
- Data entry and record-keeping
- Fast learner and adaptable in dynamic environments
- Punctual, reliable, and team oriented
Languages
English
Native or Bilingual
Timeline
Auto Adjuster
Aviva Canada
08.2023 - 05.2024
Operations Consultant and Beauty Advisor
Sephora Canada
10.2019 - 10.2023
Pharmaceutical Logistics Technician
HHS/Bay Area Research Logistics
04.2018 - Current
Logistics
Pioneer
11.2016 - 10.2019
Sales Associate
Sirens
09.2014 - 10.2016
Ontario College Graduate Certificate - Advanced Special Effects
Sheridan College Institute of Technology And Advanced Learning
Diploma - Media And Creative Arts
Sheridan College Institute of Technology And Advanced Learning
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