Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Gallery Curatorial Assistan
Fifteen Gallery
05.2015 - Current
Correspond with gallery clients to inform of available artwork that complies with preset style and price parameters.
Maintain detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
Act as a liaison between gallery and outside vendors, such as art framers or transportation companies, ensuring timely and cost-effective services.
Enter financial transaction data into spreadsheets to maintain accurate financial records for accounting and tax functions.
Conduct market research to assist management in pricing decisions for available works.
Receptionist
Eco-Guard
04.2022 - 11.2023
Confirmed appointments, communicated with clients, and updated client records.
Increased customer satisfaction, leading to a 40% sales growth
Supported administrative tasks such as filing, data entry with Microsoft Excel, and document preparation for more efficient office workflow.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Retail Merchandiser
Refillery District
09.2018 - 01.2020
Cultivated customer relationships leading to a 30% increase in sales
Developed visual merchandising plans and implemented display standards
Utilized paper, fabric and props to create window displays.
Created social media content, increasing online engagement over 40%
Managed inventory and returns, improving operational efficiency.
Trained store personnel on product features to drive sales and increase product awareness.
Greeted customers and directed to requested products.
Worked closely with buying team to ensure inventory levels were maintained for proper merchandise representation on shop floor.
Restaurant Team Member
Jugo Juice
08.2018 - 12.2019
Increased customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Assisted food prep and assembly on line and served 200+ customers per day.
Supported emotional needs of customers visiting the hospital, demonstrating empathy and resilience.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Tree Planter
Brinkman & Associates Reforestation Ltd.
05.2018 - 08.2018
Assisted in meeting project deadlines through diligent work habits and adapting quickly to changing weather conditions or terrain challenges.
Worked with Beech, Spruce and Oak tree varieties (and others) to meet vegetation needs of park and residential lands.
Improved soil conditions with the careful application of mulch and organic fertilizers during the planting process.
Education
Certificate - French
Western Continuing Studies
London, ON
01.2017
Trinity College School
Port Hope, ON
05.2013
Skills
Proficient in Microsoft Excel, POS systems, Adobe Photoshop
Strong customer service skills
Detail-oriented with a keen eye for aesthetics
Fundraising strategies
Digital asset management
Customer Service
Window displays
Volunteer Experience
Visiting Senior Centers and Nursing Homes, Cambridge ON (2024):Engaged seniors through activities, provided companionship, and assisted with daily tasks.
Georgian Bay Native Friendship Centre Volunteer, Tiny (2023):Provided crucial support for pow-wow logistics and background tasks, contributing to the event's success.
Volunteer Construction Worker, Tiny (2020-2023):Contributed to various local construction projects, demonstrating strong work ethic and teamwork.
Volunteer Green Party of Canada, Oro-Medonte (2019):Supported environmental campaigns and engaged with voters.
Spring Youth Camp Counselor, Camp Celtic, Lion’s Head (2019):Designed activities, mentored campers, and promoted personal growth.
LEAF Volunteer, Toronto (2017, 2018):Participated in tree planting, beautifying parks, and educating on conservation.
Streets to Homes Assessment and Referral Centre (SHARC), Toronto(2015):Provided support to homeless individuals and facilitated access to services.
Assistant to Professional Costume Designer, Port Hope, Toronto (2012):Assisted in costume creation and management for theatrical productions.