Meghan Forsey
Winnipeg,MB
Summary
Experienced Orthopaedic sales training and business development professional, skilled at identifying customer needs and providing customized solutions while managing successful and supportive relationships.
Seeking role of Lead Trainer responsible for the design, implementation and facilitation of salesforce educational programming aligned with ZB's market growth strategies.
Overview
17
17
years of professional experience
Work History
Sales Training Manager
Zimmer Biomet Canada
01.2020 - Current
- Developed, designed and facilitated knowledge and skill training programs aligned with ZB's priorities to drive market growth
- Implemented and managed onboarding program resulting in case coverage and territory management abilities in 50% less time
- Evaluated trainee performance to provide individual coaching, tools and constructive feedback
- Collaborated with HCPs, sales, marketing, and management teams to develop educational programming across multiple platforms contributing to above market growth YOY.
- Managed budget and logistics for sales training events across North America
National Educator
Zimmer Biomet Canada
01.2016 - 12.2019
- Performed needs analysis and developed educational strategy aligned with ZB's growth strategy for Canadian salesforce
- Created and implemented first ZB sales agent onboarding program in Canada
- Collaborated with sales, marketing, medical education and management to deliver and execute sales training programs
- Administrator for multiple Learning Management Systems and SFDC
Business Operations
Zimmer Biomet West
11.2014 - 12.2019
- Managed instrument and implant assets driving revenue for $60M business
- Analyzed and redistributed inventory maximizing profitability and reducing excess and obsolescence
- Responsible for strategic implementation of $200K instrument budget
- Formulated and executed plan to manage implant asset ensuring highest level of customer service during supply challenge
- Ranked 1st in performance awards, achieved above plan results
Senior Territory Manager
Zimmer Biomet West, Zimmer West
12.2010 - 12.2015
- Grew territory YOY focusing on segments outside of provincial contracts
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Trained and mentored sales representatives in sales techniques and strategies.
- Educated and provided product support for clinical teams including surgeons, nurses and other HCPs
- Received recognition awards for competitive wins
Junior Territory Manager
Zimmer West
12.2007 - 12.2010
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
- Exceeded 100% of revenue plan 3 consecutive years
Orthopaedic Research Associate
University Medical Group
03.2006 - 10.2007
- Piloted independent Orthopaedic research study including literature review
- Prepared protocols, screened patients, created and administered questionnaires to collect data for clinical research
- Compiled and analyzed research data
- Clinical database management
Education
MBA - Leadership & Healthcare Administration
Stu Clark Graduate School University of Manitoba
Winnipeg, MB01.2027
Bachelor of Arts - Kinesiology
University of Winnipeg
Winnipeg, MB12.2015
Skills
- Dynamic facilitator
- Extensive Orthopaedic knowledge
- Supportive team member
- Successful remote worker
- Competent user of Microsoft Office and other LMS'
- Bilingual: English and French
- StrengthFinders Top 5 Dominant Themes: Relator, Restorative, Learner, Individualization, Discipline
Volunteer Experience
Youth Hockey Team Manager
2017-2021 St-Vital Victorias Hockey, Winnipeg, MB
- Organized team schedule
- Managed logistics
- Co-treasurer
Operation Walk
2012 Managua, Nicaragua
- Participated in mission providing 60 knee replacements to residents of Nicaragua
- Organized supplies for surgeries and cleaned surgical instruments
- Provided clinical support during surgical procedures
Athletic Trainer
2004-2006 Winnipeg Saints, Fort-Gary Twins, Winnipeg, MB
- Assessed musculoskeletal injuries and provided emergency medical response
- Administered prophylactic and therapeutic taping techniques, massage therapy and other modalities
- Maintained athletes' medical records
Additional Information
- Animal "Mom" to a border collie cross rescue; Foxy and sphynx (hairless) cats; Griffin and Charlie
- Auntie to my friends' kids
- Avid reader and podcast listener
- Hiking, biking, hot yoga
- Travelling- current focus is Europe
Timeline
Sales Training Manager
Zimmer Biomet Canada
01.2020 - Current
National Educator
Zimmer Biomet Canada
01.2016 - 12.2019
Business Operations
Zimmer Biomet West
11.2014 - 12.2019
Senior Territory Manager
Zimmer Biomet West, Zimmer West
12.2010 - 12.2015
Junior Territory Manager
Zimmer West
12.2007 - 12.2010
Orthopaedic Research Associate
University Medical Group
03.2006 - 10.2007
MBA - Leadership & Healthcare Administration
Stu Clark Graduate School University of Manitoba
Bachelor of Arts - Kinesiology
University of Winnipeg
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