Professional, hard working, reliable and detail oriented individual. Able to work under pressure with little to no supervision and adapt to new situations and challenges quickly.
Overview
12
12
years of professional experience
Work History
Human Resources Manager
Management Services Northwest
Ferndale, Washington
02.2011 - 06.2012
Responsible for recruiting all open positions (hourly to salary employees) - placing job postings, reviewing resumes, interviewing candidates and reference/background checking
Responsible for inputting all employee information into HR database
Coordinated and led new hire orientations and benefits meetings
Assisted with payroll administration with absence reports, vacation/sick pay and bonuses
Offered guidance to managers for employee performance
Resolved management/employee conflicts while maintaining confidentiality
Supported development and implementation of progressive discipline process and corrective action determination
Managed unemployment claims.
Human Resources Representative
National Opinion Research Center
Chicago, Illinois
09.2010 - 02.2011
Created and delivered monthly HR benefits metrics to Benefits Manager and Head of HR to report on benefits usage and satisfaction comparing against organization goals
Responsible for monthly benefit provider payment and review process for a large multi-state organization; analyzing, identifying and investigating discrepancies to ensure that the organization received appropriate value
Maintained the Leave of Absence tracking process and communicated with employees on leave to ensure compliance with Federal regulations
Served as first point of contact for injured employees and was the Workers Comp liaison between employees and third party vendor
Served as internal benefits expert; responding to inbound benefits related questions from current and prospective employees
Conducted benefits orientation for new hires, discussed benefit options that were available and answered questions in new hire benefits orientation sessions
Responsible for implementing benefit selections made by employees in payroll and benefits provider systems; ensuring that employees received their elected benefits in a timely manner.
Contract Human Resources Specialist
University of California San Francisco (Medical Group Business Services)
San Francisco, California
09.2007 - 01.2008
Managed the HR recruitment process including: reviewing resumes, coordinating with hiring managers, interviewing candidates, completing reference checks, and drafting offers of employment
Successfully filled positions that included: Sr
Collections Reps, Payment Posting Reps, Government Follow Up Reps and Client Service Managers, during the term of the contract
Analyzed and revamped the hiring and compensation process; incorporating front-line manager input, industry best practices and bargaining unit guidelines to increase effectiveness.
Contract Human Resources Consultant
Grosvenor
San Francisco, California
04.2007 - 09.2007
Led research effort in selecting employee opinion survey vendors and presented recommendation to senior management, resulting in higher quality feedback on the state of the organization
Responsible for HR recruitment functions; including reviewing, updating and posting job descriptions and pre-screening of candidates
Prepared high quality materials for and coordinated new hire orientations to deliver on HR's goal of quickly and effectively on-boarding new employees into the Grosvenor family of companies
Created company-wide interdepartmental communications; updating employees regarding important HR matters.
Human Resources Assistant
Golden Gate University
San Francisco, California
04.2004 - 08.2006
Participated in the recruitment process; updating job descriptions, posting open requisitions on internal and external job boards and managing large volumes of open requisitions and candidate resumes
Responsible for maintenance of employee retirement benefit plan contributions process, analyzed employee retirement accounts and ensured they were credited with the appropriate matching contributions and identifying over-contribution issues resulting in savings to the organization
Responsible for maintenance of employee records in HRIS system, analyzing and auditing information and making updates as required
Lead effort to re-organize personnel files and hardcopy information to make information more readily available and user friendly
Utilized Oracle and ADP systems to track and audit employee personnel information to ensure accuracy
Conducted exit interviews to understand causes of employee turnover and reported findings to HR department head for inclusion in management reporting.
Contract High Tech Recruiter
Robert Grant and Associates
San Francisco, California
11.2000 - 12.2001
Spoke with clients to assess their hiring needs, their project goals and technical requirements
Sourced, screened and interviewed hardware engineers and negotiated employment offers.
Contract Human Resources Coordinator
PNE
Vancouver, BC
02.2000 - 10.2000
Assisted in coordinating the PNE Job Fair, resulting in the hiring of over 1000 seasonal employees
Assisted in organizing employee training sessions for the Park's new hires
Served as the first point of contact within the HR Department; answering the main HR phone line and assisting employees with questions.
Part Time Human Resources Assistant
Management Services Northwest
Ferndale, Washington
Managed HR appointments and interview scheduling
Facilitated daily operations of HR department with general and administrative support
Revised and maintained the employee handbook on company policy and procedures
Answered employees' general HR questions.
Education
Master of Science (M.S.) - Human Resources -
Golden Gate University
09.2006
Bachelor of Arts (B.A.) - Sociology -
University of British Columbia
04.1999
Skills
Time Management
Multitasking
Excellent interpersonal, communication, and organizational skills
Team player
Technology Savvy (Excel, word, google docs, gmail, Microsoft Outlook and Office)
Strong work ethic
Timeline
Human Resources Manager
Management Services Northwest
02.2011 - 06.2012
Human Resources Representative
National Opinion Research Center
09.2010 - 02.2011
Contract Human Resources Specialist
University of California San Francisco (Medical Group Business Services)