Meghan Conner
New Westminster,Canada
Summary
Diligent Customer Experience Specialist with a proven track record of enhancing customer interactions and satisfaction. Demonstrated a deep understanding of customer needs and commitment to delivering high-quality support. Known for strong collaboration skills, reliability, and adaptability in dynamic situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Experience Specialist
Key Food Equipment Services
06.2024 - Current
Phone: 1 (800) 665-2655
Server
Marcello’s Ristorante & Pizzeria
12.2022 - 06.2023
Phone: (604) 215-7760
Server
The Old Spaghetti Factory
03.2022 - 12.2022
Phone: (604) 524-9788
Hostess/Expo
Dominion Bar + Kitchen
06.2021 - 03.2022
Phone: (604) 330-0229
Busser
Taverna Greka Ltd.
06.2019 - 03.2020
Phone: (604) 526-6651
Education
Associate of Arts - Creative Writing
Douglas College
New Westminster, None05.
High School Diploma -
New Westminster Secondary School
New Westminster, BCSkills
- First point of contact for customer support
- Call center operations
- Customer conflict resolution
- ERP and POS Systems
- Cash Flow Management
- Order and refund processing
- Cross-functional collaboration
- Recording Payments through daily sales reports categorized by payment types and total amounts
Certification
- Serving it Right | Expires February 2027
- Super Host | No expiry
- Toastmasters Speech Training Level 1 | No expiry
Accomplishments
Bernie Legge Award Recipient | Hyack Ambassadors Leadership Program
Miss Friendship 2019 | Hyack Ambassadors Leadership Program
Timeline
Customer Experience Specialist
Key Food Equipment Services
06.2024 - Current
Server
Marcello’s Ristorante & Pizzeria
12.2022 - 06.2023
Server
The Old Spaghetti Factory
03.2022 - 12.2022
Hostess/Expo
Dominion Bar + Kitchen
06.2021 - 03.2022
Busser
Taverna Greka Ltd.
06.2019 - 03.2020
Associate of Arts - Creative Writing
Douglas College
High School Diploma -
New Westminster Secondary School
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