A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
House Cleaner
Myself
Uxbridge, ON
12.2022 - Current
Cleaned homes following specific and detailed protocols and requests.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Assisted customers in selecting appropriate cleaning products for specific tasks.
Cashier
Loblaws
Uxbridge, ON
10.2017 - 11.2022
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Issued receipts, refunds, credits or change due to customers.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures, and customer services.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor of Arts - Autism And Behavioural Sciences
Seneca College of Applied Arts And Technology
North York, ON
Skills
Health and Safety Compliance
Customer Service
Inbound and Outbound Calling
Paperwork Processing
Active Listening
High-Energy Attitude
Critical Thinking
Problem-Solving Abilities
Retail Sales Customer Service
Positive and Professional
References
References available upon request.
Timeline
House Cleaner
Myself
12.2022 - Current
Cashier
Loblaws
10.2017 - 11.2022
Bachelor of Arts - Autism And Behavioural Sciences