Develop daily programming for the partipants which often includes activities in the community
Create protocols to address self-care, nutrition management, appropriate behavior
Provide trauma-informed support that best meets the unique needs of the individual
Prepare personal budgets, manage finances and provide assistance when making purchases
Meet with individual participants and their supports to discover their hopes, dreams, and goals and assess progress on a regular basis
Collaboratively develop a Behavioural Support Plan that addresses participant's behaviours, de-escalation strategies, triggers, and warning signs
Provide daily outreach support to an individual living independently in the community
Empower participants to take control of their path to wellness.
Program Coordinator
Argus Residence for Young People
Cambridge, ON
01.2012 - 01.2014
Conducted life-skills group sessions which provided the youth with practical application for problem solving and social development
Researched affordable housing opportunities to enable residents to reach their goal of independent living
Developed weekly goals which contributed to each resident's personal development
Interacted with other social services agencies and healthcare providers involved with residents
Accompanied residents to appointments and meetings
Performed mediation and conflict resolution between residents
Ensured that residents maintained their basic personal hygiene, bedroom cleanliness and household chores
Maintained statistical reports (HIFIS), completed incident reports, and maintained a daily log of activities and occurrences
Participated in VI-SPDAT pilot project which is a pre-screening survey that identifies the best type of support and housing intervention for homeless youth
Invited community partners to present relevant topics to the residents
Supervised co-op students and provided feedback and evaluation.
Youth Support Worker
Argus Residence for Young People
Cambridge, ON
01.2009 - 01.2012
Provided productive activity schedules which promoted continued education and self-sufficiency
Conducted intake process for new arrivals which included, family dynamics, mental health review, disabilities, past or present addictions, treatments and future goals
Provided strong advocacy, case management and referral services
Documented accurate and detailed case notes.
Educational Assistant
Waterloo Collegiate Institute
Waterloo, ON
01.2008 - 01.2009
Developed and presented an eight week sexual education group program
Performed peer mediation and conflict resolution between students
Assisted with teaching basic life-skills while fostering student independence
Acted as a peer leader for the students and encouraged appropriate peer interactions.
Employment Consultant
Lutherwood
Kitchener, ON
01.2008
Co-facilitated workshops on job search and employment preparation
Performed mock interviews with clients in order to prepare them for actual job interviews
Performed skills inventory for clients.
Education
Emergency First Aid with CPR C and AED -
01.2015
SEEDS Creating Thinking Workshop - Discuss tools and strategies to support participants -
01.2015
Take Your Hat Off Workshop - Share and celebrate the success of participants -
01.2015
Documentation Workshop - Formal Documentation Training -
01.2015
ESR Training - Developing Effective and Socialized Responses -
01.2015
Diabetes Education Program -
01.2015
NVCI - Non-Violent Crisis Intervention Training -
01.2015
Social Services Worker (SSW) Diploma -
Conestoga College
01.2009
Ontario Secondary School Diploma -
St. Mary's High School
01.2006
Skills
Experience with individuals facing developmental and mental health challenges, criminal involvement, and family breakdown
Excellent interpersonal, mediation, negotiation and conflict resolution skills
Ability to work effectively in a collaborative team environment
Patient and empathetic approach to dealing with individuals
Well developed organizational, verbal and written communication skills
Ability to deal with new and challenging situations with enthusiasm
Demonstrated risk assessment, and crisis intervention skills
Skilled at working in an unpredictable, fast paced work environment
Timeline
Primary Residential Counsellor
Community Living Cambridge
01.2014 - Current
Program Coordinator
Argus Residence for Young People
01.2012 - 01.2014
Youth Support Worker
Argus Residence for Young People
01.2009 - 01.2012
Educational Assistant
Waterloo Collegiate Institute
01.2008 - 01.2009
Employment Consultant
Lutherwood
01.2008
Emergency First Aid with CPR C and AED -
SEEDS Creating Thinking Workshop - Discuss tools and strategies to support participants -
Take Your Hat Off Workshop - Share and celebrate the success of participants -
Documentation Workshop - Formal Documentation Training -
ESR Training - Developing Effective and Socialized Responses -