Meghan Boyd

Commercializing Product & Costing

• Negotiate competitive contracts, service level agreements and pricing with Destination Management Companies (DMC’s), hotels, local service providers, cruise lines and other tourism partners for new and existing product
• Creating itineraries that are current, in-demand or absent from the product line
• Cost air and land packages for air-inclusive getaway’s , as well as land-only special offers
• Regularly refresh content including overall itinerary design, tour descriptions, imagery and supporting marketing content on company website
• Regularly maintain and update product and pricing
• Negotiate marketing support with various Destination Management Companies, Tourist Boards and suppliers
• Attend weekly product meetings to discuss ongoing projects, best practices, operational challenges and marketing initiatives
• Maintain price competitiveness through comprehensive analysis.
• identifying commercial opportunities throughout the various product lines and bringing those itineraries to market

Training

• Provide training and resources to sales teams on an ongoing basis, including new staff, related to air contracts, destination knowledge, brochure training, and working effectively with suppliers, web training, new itineraries and new services
• Liaise with suppliers to maximize training opportunities
• Identify areas of improvement for individual staff members and assist in scheduling training for them

Marketing

• Develop co-op marketing agreements with key suppliers, tourism boards and airlines
• Contribute editorials content for various blogs and newsletters
• Provide pricing and suitable product offers for ongoing marketing initiatives
• Maintain product, pricing and marketing tools available online

Sales Development & Support

• Assist in resolving quote and booking issues, pre- and post-departure, as required
• Investigate and address product inaccuracies and discrepancie

Consumer & Trade Presentations

• Create PowerPoint presentations for select destinations
• Independently attend, lead and speak at a consumer or trade events
• Lead product and travel presentations to trade partners and consumers
• Organize and/or attend local and international promotional shows and exhibitions

Other

• Monitor department destination leads, quote and sales results, and prepare reports on a monthly basis
• Conduct regular competitive reviews against key competitors
• Miscellaneous support for marketing department
• Handle customer/agent product issues and endeavor to bring to a satisfactory conclusion