Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megha Singh

Airdrie,AB

Summary

Organized Learning and Development professional with over five years of experience in coordination and administration. Expertise in designing effective learning environments, managing event logistics, and optimizing learning technologies. Proven ability to foster strong stakeholder relationships and implement data-driven strategies for professional development. Recognized for exceptional communication skills and a proactive approach to enhancing systems and processes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Wendy's
Airdrie, Alberta
05.2025 - Current
  • Supervised daily operations, ensuring efficient service and high food quality.
  • Directed a team of 15 employees, enhancing operational effectiveness.
  • Trained staff on customer service standards and operational procedures.
  • Resolved customer complaints promptly, maintaining high levels of satisfaction.

Administrative Coordinator

Six Sigma Staffing
Toronto, Ontario
08.2020 - 03.2025
  • Delivered high-level administrative support across multiple teams, managing calendars and logistics.
  • Spearheaded system improvements for document tracking and scheduling, enhancing workflow efficiency.
  • Served as central point of contact for internal and external stakeholders, ensuring effective communication.
  • Maintained confidentiality and accuracy in all internal processes and reporting tasks.
  • Facilitated recruitment efforts by screening resumes, scheduling interviews, and onboarding new hires.
  • Promoted a positive work environment by addressing employee concerns and fostering open communication.

Manager

Wendys Restaurant
Mississauga, Ontario
03.2019 - 03.2025
  • Motivated and managed employees to enhance productivity and engagement.
  • Accomplished multiple tasks within established deadlines.
  • Maintained organized and safe environment for employees and patrons.
  • Resolved disputes promptly to enhance customer satisfaction and ensure high-quality service delivery.
  • Cross-trained employees to maximize team agility and performance.
  • Mentored junior team members to foster future leadership within organization.
  • Developed solutions for pricing issues by monitoring market trends and customer needs.
  • Operated effectively in fast-paced environment while maintaining attention to detail.

Education

GED -

Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
04-2020

Skills

  • Verbal and written communication
  • Team leadership
  • Customer service
  • Time management
  • Workflow optimization
  • Problem solving
  • Decision making
  • Task delegation
  • Microsoft Office proficiency

Certification

  • Google Suite: Docs, Sheets, Slides, Team Drives
  • Data Reporting Tools (Sales Attainment Scorecards, ServiceNow)

Timeline

Supervisor

Wendy's
05.2025 - Current

Administrative Coordinator

Six Sigma Staffing
08.2020 - 03.2025

Manager

Wendys Restaurant
03.2019 - 03.2025

GED -

Sheridan College Institute of Technology And Advanced Learning

Similar Profiles

CREATE PROFILE
Megha Singh