Megha Sheth
5678 McCaughey Street, Regina,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Team Member
Meltwich Food Co.
Regina, SK
09.2021 - Current
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Accurately operated cash register to process customer payments.
- Completed milkshakes and ice cream desserts for customers.
- Managed over 50 customer calls per day.
Cashier
Patel Brothers
Edison, USA
05.2017 - 12.2020
- Monitored self-checkout systems and provided assistance or intervention where required.
- Completed inventory counts and ordered merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed over 100 customers for checkout.
Barista
Starbucks
Providence, USA
12.2015 - 01.2017
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Cleaned counters, machines, utensils and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Education
Post Graduate Certificate - Financial Services
Saskatchewan Polytechnic
Moose Jaw04.2022
MBA - Project Management
Johnson & Wales University
Providence, RI, USA12.2017
Skills
- Beverage preparation
- Point of sale operation
- Soft Selling
- Smoothie Making
- Product Displays
- Ordering Procedures
- Menu Memorization
- Food Preparation and Safety
- Friendly and outgoing
- Cash Handling
- Customer service
- Communication & Problem solving skills
Timeline
Team Member
Meltwich Food Co.
09.2021 - Current
Cashier
Patel Brothers
05.2017 - 12.2020
Barista
Starbucks
12.2015 - 01.2017
Post Graduate Certificate - Financial Services
Saskatchewan Polytechnic
MBA - Project Management
Johnson & Wales University
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