Megha Sharma
Winnipeg,MB
Summary
A proactive and customer-oriented team player with a strong focus on delivering quality service that meets or exceeds customer expectation.A dynamic and results-driven professional with experience in corporate and academic settings. Skilled in developing and implementing effective marketing strategies, conducting market research, and analyzing data to drive growth.
Overview
16
16
years of professional experience
Work History
Volunteer
Oak Creek Elementary School
Irvine, USA
09.2019 - 01.2023
- Room Parent & PTA Member
- Organized and planned events such as classroom parties and field trips
- Assisted teachers with class events and special projects.
- Volunteered for committees and supported PTA-sponsored events and initiatives
- Raised funds to support the school's programs and initiatives
- Planned and organized the school's annual jogathon event.
Home Catering
Irvine
07.2020 - 11.2022
- Followed specific dietary requirements, such as gluten-free, vegetarian, and vegan, to meet the needs of each client
- Maintained a safe and hygienic kitchen environment, adhering to all health and safety regulations
- Communicated with clients to understand their preferences and dietary restrictions and ensured that all meals were prepared to their satisfaction
- Adapted recipes and cooking techniques to meet the specific tastes and preferences of each client
- Kept accurate records of food costs and inventory, ensuring that all ingredients were used efficiently and effectively.
Lecturer
Ramgarhia Institute of Engineering and Technology, RIET
12.2008 - 03.2010
- Developed and delivered course materials and lectures on marketing management, covering topics such as market research, product development, pricing, promotion, and distribution
- Assessed student performance through exams, assignments, and group projects, providing feedback and guidance to help students achieve their full potential
- Conducted research and stayed up to date with the latest trends and developments in marketing management to ensure the course content was current and relevant
- Collaborated with other faculty members to develop interdisciplinary marketing projects, incorporating elements of other subjects such as economics and statistics.
Territory Sales Manager
Sify Technologies Ltd
Mumbai
05.2008 - 11.2008
- Built and maintained strong relationships with key stakeholders, including customers, partners, and suppliers
- Managed and motivated a team of 8 sales representatives, setting targets and providing coaching and training
- Conducted regular face-to-face meetings and communications with customers to understand their needs and maintain relationships
- Tracked sales performance and expenses, managing budgets within limits set by the company
- Collaborated with marketing teams to develop targeted campaigns and promotions
- Demonstrated a deep understanding of the company's product and service offerings, providing expert advice and support to customers.
Oriental Bank of Commerce
New Delhi
05.2007 - 07.2007
- Creating awareness among the customers of the bank about various investment products”
- Conducted extensive market research to gather insights and understand consumer preferences for mutual funds and insurance products, using both qualitative and quantitative methods
- Developed effective marketing strategies and product offerings, including pricing strategies, promotional campaigns, and distribution plans, to target key segments and increase sales of mutual funds and insurance products
- Managed customer relationships, providing prompt and effective resolution to customer queries, complaints, and concerns related to mutual funds and insurance products, resulting in improved customer satisfaction and loyalty.
Education
PGDM - Marketing & IT
Balaji Institute of Modern Management
PGDMC - undefined
Panjab University
Bachelor of Science (B.Sc) - Computer Applications
Panjab University
Skills
Marketing
Sales
Customer Service
MS Office
Timeline
Home Catering
07.2020 - 11.2022
Volunteer
Oak Creek Elementary School
09.2019 - 01.2023
Lecturer
Ramgarhia Institute of Engineering and Technology, RIET
12.2008 - 03.2010
Territory Sales Manager
Sify Technologies Ltd
05.2008 - 11.2008
Oriental Bank of Commerce
05.2007 - 07.2007
PGDM - Marketing & IT
Balaji Institute of Modern Management
PGDMC - undefined
Panjab University
Bachelor of Science (B.Sc) - Computer Applications
Panjab University