Megha Sanan
Surrey,Canada
Summary
Motivated and detail-oriented professional with over 5 years of customer-facing experience across the retail, food service, and security sectors. Adept in managing client interactions, resolving concerns, and maintaining accurate records. Strong verbal and written communication skills in English, Punjabi, and Hindi. Proven ability to operate in high-pressure environments with precision, professionalism, and integrity.
Overview
7
7
years of professional experience
Work History
Security Officer
Paladin Security
Vancouver, Canada
06.2024 - Current
- Monitoring video surveillance and ensuring secure access control procedures.
- Deliver professional customer service while managing entry to secure premises.
- Preventing criminal activity, performing regular patrols, and reporting incidents.
Food Service Supervisor
A&W
Burnaby, Canada
05.2018 - 04.2025
- Handled customer inquiries, resolved complaints, and processed payments.
- Maintained daily operational records and managed scheduling and inventory.
- Supervised front-line staff ensuring high standards of service delivery.
Customer Service Attendant
Tim Hortons
Lethbridge, Canada
10.2023 - 02.2024
- Delivered excellent customer service in a fast-paced environment.
- Processed cash and card transactions while ensuring accuracy and adherence to company policies.
- Promoted customer loyalty through professional and friendly engagement.
Retail Associate- Dairy/Frozen
Walmart
Burnaby, Canada
06.2019 - 04.2023
- Assisted customers in locating and selecting products.
- Maintained accurate inventory records and restocked merchandise efficiently.
- Provided support across departments as needed, demonstrating adaptability and teamwork.
IT Administrative Assistant
Rick Hansen Foundation
Richmond, Canada
09.2019 - 12.2019
- Assisted with Salesforce data management, reporting, and administrative tasks.
- Gained exposure to internal business systems and data integrity processes.
Education
Canadian Business Management -
Vancouver Community College
Vancouver, BCBachelors of Science -
Punjab University
Punjab, IndiaSecurity License -
Canucks Security
Surrey, BCFood Safe – Level 1 -
A&W
Burnaby, BCSkills
- Client Relationship Management
- Strong Interpersonal & Communication Skills
- Conflict Resolution & Problem Solving
- Cash Handling & POS Operations
- Data Entry & Record Keeping
- Multilingual: English, Punjabi, Hindi
- Proficient in MS Office Suite (Word, Excel, Outlook)
Timeline
Security Officer
Paladin Security
06.2024 - Current
Customer Service Attendant
Tim Hortons
10.2023 - 02.2024
IT Administrative Assistant
Rick Hansen Foundation
09.2019 - 12.2019
Retail Associate- Dairy/Frozen
Walmart
06.2019 - 04.2023
Food Service Supervisor
A&W
05.2018 - 04.2025
Canadian Business Management -
Vancouver Community College
Bachelors of Science -
Punjab University
Security License -
Canucks Security
Food Safe – Level 1 -
A&W
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