Megha Patel
Grande Prairie,Canada
Summary
Highly organized Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Aiming to leverage my abilities for company's growth. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Tim Horton
Grande Prairie, AB
05.2022 - Current
- Follow all company safety rules and maintain a clean, organized, and hazard-free work area, similar to enforcing food safety and cleanliness standards.
- Assist the team in receiving and unloading inventory with forklift, organizing materials safely and efficiently, similar to handling stock deliveries.
- Work collaboratively with team members to meet daily goals, using teamwork and communication skills developed while managing staff in a fast-paced environment.
- Support all station by monitoring equipment indicators, identifying basic issues, and reporting concerns to related department—drawing on experience troubleshooting store equipment or resolving operational problems.
- Adapt to changing duties and production needs, demonstrating flexibility and a positive attitude when helping different departments—just as in managing multiple tasks in a busy restaurant.
- Maintain dependable attendance, punctuality, and strong work ethic, consistent with previous management responsibility for opening/closing schedules and team reliability.
- Communicate effectively with coworkers and supervisors to ensure smooth production flow, using strong interpersonal skills gained from handling customers and leading restaurant teams.
- Use basic computer systems to enter production data, complete training modules, and follow digital instructions, similar to using Point Of Sale systems and digital reporting tools in a coffee franchise.
Quality Assurance Manager
Vedant Pharmacy LLP
India
08.2020 - 03.2022
- Led the Quality Control department to ensure compliance with Goods manufacturing practice, SOPs, and regulatory requirements.
- Supervised and trained QC staff, ensuring adherence to quality standards and accurate analytical procedures.
- Identified and investigated deviations, implemented corrective and Preventative action, and maintained validation and quality documentation.
- Coordinated with external auditors and regulatory authorities during inspections to ensure full compliance.
- Addressed client quality concerns and ensured product quality, safety, and consistency were always maintained.
Quality Assurance Manager
K.R. Medical Clinic Pharmacy
India
04.2017 - 07.2020
- Developed and standardized procedure for device calibration, inspection, and reporting of quality issues in compliance with GMP standards.
- Monitored all operations impacting product quality, ensuring accuracy and consistency in goods dispensing processes.
- Conducted regular staff training on SOPs, clarifying procedure and resolving operational or compliance-related queries.
- Collected and analyzed quality data to identify trends, implemented preventative actions, and improve overall process reliability.
- Coordinated with external quality assurance teams during audits and inspections, ensuring compliance with legal and regulatory standards.
Education
Bachelor of Science (B.Sc.) - Chemistry
St. Xavier College
Ahmedabad04.2017
Skills
- Adaptability
- Communication and Creativity skills
- Decision-making, Multitasking skills and Basic WHMIS understanding
- Equipment safety checks and routine maintenance support
- Organizational and problem-solving skills
- Strategic planning skills and Hazard identification and safe work procedures
- Incident reporting and near-miss documentation
- Safe lifting and material handling
Certification
Serve Safe Food Safety
Languages
English
Full Professional
Timeline
Manager
Tim Horton
05.2022 - Current
Quality Assurance Manager
Vedant Pharmacy LLP
08.2020 - 03.2022
Quality Assurance Manager
K.R. Medical Clinic Pharmacy
04.2017 - 07.2020
Bachelor of Science (B.Sc.) - Chemistry
St. Xavier College