Megha Megha
Canada
Summary
Dynamic Administrative Coordinator at Elcare Health Services with a proven track record in enhancing client engagement and office efficiency. Expert in data analysis and project management, achieving a 15% increase in client satisfaction. Adept at implementing office automation tools and fostering effective communication across teams to drive operational success.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Elcare Health Services
Brampton, Canada
04.2024 - Current
- Excelled in client engagement, overseeing correspondence, managing office operations, and maintaining records, resulting in a 15% increase in client satisfaction scores.
- Coordinated virtual and in-person meetings and events, managing calendars, travel arrangements, and logistics, reducing scheduling conflicts by 25%.
- Enhanced office efficiency by 25% through strategic resource allocation and streamlining workflows, improving turnaround times.
- Ensured compliance with organizational policies by standardizing administrative procedures, increasing adherence rates by 95%.
- Led data management initiatives, improving accuracy and reducing administrative errors, contributing to cost reductions and a 2X increase in process efficiency.
- Ensured strict adherence to confidentiality protocols by maintaining the security of personal and sensitive information in compliance with data protection policies.
- Provided training and support to staff, enhancing proficiency in office software and improving compliance with administrative best practices.
- Leveraged data analytics to assess office performance, identifying improvement areas and implementing solutions that increased operational efficiency.
- Implemented office automation tools, integrating Microsoft Office Suite, SharePoint, and Power BI to centralize administrative processes and reporting.
- Applied in-depth knowledge of policies, laws, and procedures to ensure the accurate processing of vital event registrations and service requests.
- Implement and maintain workplace safety practices in alignment with Joint Health & Safety Committee (JHSC) guidelines.
- Administer and manage physical security access, including issuance and tracking of office pass cards.
Data Analyst
Itronix Solutions
Chandigarh, India
08.2019 - 03.2022
- Orchestrated seamless employee life cycle events such a changes, ensuring a 98% compliance rate with internal policies.
- Spearheaded employee engagement initiatives, resulting in company-sponsored programs and events.
- Crafted standard operating procedures, templates, and 30% reduction in HR-related queries from team members.
- Directed various HR functions including recruiting, restructuring, organisational redesign, policy implementation, and change management.
- Championed recruitment process, which included sourcing and coordinating interviews for multiple roles concurrently, ensuring timely hiring.
- Administered The Bridge (Salesforce) for employee data.
- Conducted data analysis using SQL to extract, clean, and manipulate large datasets, ensuring 100% data accuracy and completeness for business intelligence purposes.
- Utilized Python and R for statistical analysis, regression modeling, and hypothesis testing, providing actionable insights that supported data-driven decision-making.
- Developed and maintained robust database systems, optimizing SQL queries to streamline data retrieval and storage efficiency.
- Created interactive visualizations and reports using Tableau and Power BI, enhancing data communication and comprehension across departments.
- Collaborated with cross-functional teams to define data requirements, ensuring seamless alignment with project objectives and business goals.
- Assisted in implementing machine learning algorithms for predictive modeling, reducing downtime by proactively identifying potential equipment failures.
- Improved data accessibility and reporting efficiency by optimizing database queries, resulting in a 20% reduction in data retrieval time and faster reporting.
- Played a critical role in enhancing decision-making processes by delivering actionable insights from statistical analyses and data visualizations.
- Contributed to the successful execution of research projects by ensuring data accuracy and conducting rigorous statistical analyses, ensuring high-quality project outcomes.
Education
Post Graduate Diploma - Computer Software And Database Development
Lambton College
Mississauga, ON12-2023
Bachelor of Technology - Computer Science
GNA University
Phagwara, Punjab07-2019
Skills
- Project management
- Data analysis
- Office automation
- Microsoft Excel
- Record keeping
- Event coordination
- Client engagement
- Resource allocation
- Compliance assurance
- Employee training
- Data visualization
- Confidentiality protocols
- Effective communication
- Workflow optimization
- Tech-Savvy
- Schedule management
- Calendars management
- Office administration
References
References available upon request.
Timeline
Administrative Coordinator
Elcare Health Services
04.2024 - Current
Data Analyst
Itronix Solutions
08.2019 - 03.2022
Post Graduate Diploma - Computer Software And Database Development
Lambton College
Bachelor of Technology - Computer Science
GNA University
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