Megha Mathur

Working as Senior Quality Assurance Specialist for Saudi Telecom Company ( Remotely).

• Acted as the primary liaison between business, QA, development teams, and vendors across different timezones, resulting in a 25% increase in the successful resolution of customer issues and timely release of patches.
• Improved test coverage by 15% through the implementation of comprehensive test plans covering customer care journeys, provisioning flows, and core telecom user journeys.
• Implemented defect tracking processes using JIRA, leading to a 20% reduction in the average time taken to identify, report, and resolve defects
• Conducted effective sprint planning sessions, resulting in a 15% increase in team productivity and a more streamlined testing process
• Demonstrated expertise in analyzing and translating business requirements into technical requirements, facilitating better alignment between business objectives and testing efforts.

Working as Quality Assurance Software Tester for Saudi Telecom Company (stc)

• Achieved a 20% reduction in testing cycle time for end-to-end testing of enterprise and consumer telecom services, resulting in accelerated time-to-market for new products and features
• Designed automation test cases, resulting in a 30% decrease in regression testing time and a 25% increase in test coverage
• Successfully assisted the team in executing API tests using SOAP UI, improving the reliability and efficiency of API testing processes by 20%
• Conducted integration testing of heterogeneous IT stack applications, ensuring seamless interoperability and compatibility across different systems and platforms.

Worked as ERP QA Manager with Delta

• Developed and implemented comprehensive test strategies for various modules of Oracle EBS (HRMS) system, resulting in a 15% increase in test efficiency and a 20% reduction in post-release defects
• Successfully led a QA team of 3-4 members, ensuring timely delivery of high-quality testing deliverables and adherence to project timelines
• Conducted testing using Oracle WebADI and Data Loader, achieving a 25% improvement in data accuracy and integrity during migration processes
• Designed integration tests with Oracle Finance, ensuring seamless interoperability between HRMS and finance modules
• Developed high-level and low-level designs for automation frameworks, resulting in a 30% reduction in manual testing effort and a 25% increase in test coverage
• Conducted back-end data testing using SQL queries through tools like Toad, ensuring data integrity and accuracy in Oracle EBS systems
• Wrote and executed test cases to verify Oracle UAT prerequisites and test data, achieving a 95% success rate in conforming to business requirements and specifications.

Worked as QA Manager for Web Portals

• Spearheaded collaborative efforts with cross-functional teams, resulting in a 15% reduction in post-release defects for key web-based products like Naukri.com and Jeevansathi
• Led the implementation of server-side testing, resulting in a 30% reduction in manual testing effort
• Successfully coordinated with local and global teams across different time zones, ensuring seamless communication and alignment on project goals
• Implemented time zone-aware testing schedules, reducing turnaround time for critical bug fixes by 20%
• Conducted weekly quality review meetings, leading to a 20% increase in adherence to functional and user experience standards
• Collaborated with automation and stability QA teams to enhance internal automation frameworks, resulting in a 25% improvement in testing efficiency.
• Conducted benchmarking of webpage performance, identifying and resolving performance bottlenecks, leading to a 25% improvement in page load times