Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Megha Jaiswal

Oakville,Canada

Summary

Over 12 years of experience as a Product Owner, Business Analyst, Scrum Master and QA in Banking, Retail and Manufacturing, Ecommerce, Real Estate Domain. Worked closely with business leadership, key stakeholders, clients and developers to identify, implement, and distribute processes & system solutions to increase efficiency and reduce operational costs in as global environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Consultant

Infosys
02.2022 - Current
  • Product Owner
  • Worked as a Product Owner for the digital transformation of Ecommerce and Real estate domain projects.
  • Collaborated with stakeholders to define a strategic roadmap and managed product backlogs within an Agile framework.
  • Served as a voice of the customer, facilitated feature prioritization discussions, and developed Functional Specification Documents.
  • Aligned product vision with value-driven user stories, established acceptance criteria using Microsoft ADO.
  • Coordinated with technical architects and UI/UX teams for estimations and solution design.
  • Reviewed SIT test scenarios and scripts to ensure compliance with requirements and specifications.
  • Evaluated outcomes against acceptance standards to determine approval or necessary changes
  • Conducted client demos after each sprint to showcase project progress.
  • Involved in creating weekly status report.
  • Participated in daily stand-ups and sprint retrospectives to drive continuous improvement.
  • Business Analyst
  • Identify project stakeholders and participate in requirements prioritization, grooming sessions, Daily Scrum Calls and Client Demos
  • Understanding 'AS IS' and 'TO BE' processes and perform Gap Analysis.
  • Responsible for identifying and documenting business rules, creating detailed Use Cases.
  • Review SIT test scenarios and scripts to ensure the application is compliant with the requirements and specification.
  • Ensure solutions meet business needs and requirements.
  • Effectively communicate ideas and projects to team members and management.
  • Assess work requests to provide scope estimates, create work plans and manage client expectations.
  • Scrum Master
  • Planned & managed scrum ceremonies (stand-ups, grooming, planning, demos, retrospective).
  • Facilitated effective communication between team members, stakeholders.
  • Proactively found solutions, removed impediments that hindered team progress.
  • Tracked & reported metrics against goals on an ongoing basis.

Senior Consultant

NTT Data
08.2012 - 12.2015
  • Gather functional and technical requirements from client in initial meeting to map out project scope, determining personnel required. Formulated Functional and technical design documents to visualize project.
  • Primarily involved in developing prototype of the application as proof of concept (POC) for business team and as a guideline for development team.
  • Facilitated and led group discussions to elicit requirements in Joint Application Development (JAD) sessions by communicating with documented business requirement document working prototype and work flow diagrams.
  • Deployed, configured and supported the prototype application for its demo /UAT for various line of business from various cities, prepared deck for UAT & gathered feedback and followed up with further updates on the prototype and related documents.
  • Primarily involved in developing use case document for the application, traceability matrix, system requirement specification (SRS) and presentations for proposed solutions.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Activities, Reports, Dashboards Validation Rules.
  • Created workflow rules and defined related tasks, time triggered tasks, salesforce process builder, page layouts, Process Flows, email alerts, field updates to implement business logic.
  • Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business

Senior QA

CitiusTech
08.2011 - 01.2012
  • Reviewed functional requirement and sanity documents.
  • Participated in Quality Assurance Program in the organization by overseeing metrics data collection and calculation, reporting to the management on a regular basis for the same
  • Tested software programs and product to compare specifications and documentation
  • Identified, analyzed defects, questionable functions, errors and inconsistencies in software program functions, outputs, online screens and content
  • Prepared test matrix, test plans and strategy documents for a project
  • Suggested ways to improve the existing process/methods of working or planning
  • Imparted training to team mates on tools usage and on various project related topics

Programmer Analyst

Syntel Limited
06.2007 - 08.2011
  • Involved in Requirement Analysis of the Functional specifications.
  • Scripted Test Scenarios and Test cases from Use cases.
  • Performed Website, Database and UNIX testing.
  • Performed Web Services Testing using SoapUI tool.
  • Identified and analyzed defects in Quality Center.
  • Performed regression and sanity testing.
  • Participated in bridge calls with project Onsite and off shore leads.
  • Worked as Onsite coordinator.

Education

Post Graduate Program - Business Analytics (Data Science)

Great Lakes Institute of Management
India
01-2020

Bachelor of Science - Engineering

Nagpur University
India
06-2007

Skills

  • Requirement gathering and analysis
  • Documentation of functional designs
  • Analysis of solution effectiveness
  • Cross-functional project coordination
  • Proficient in Agile and Waterfall methodologies
  • Facilitation of Scrum ceremonies
  • Skilled in quality analysis
  • Jira , Jira Align, ITrack, Confluence, Azure ADO
  • SQL data analysis
  • Data visualization with Tableau
  • Statistical Analysis & Data Modeling with R
  • Data interpretation
  • Experienced in Visio diagramming

Certification

  • Certified Scrum Product Owner
  • Certified Scrum Master

Languages

English
Bilingual or Proficient (C2)

Timeline

Senior Consultant

Infosys
02.2022 - Current

Senior Consultant

NTT Data
08.2012 - 12.2015

Senior QA

CitiusTech
08.2011 - 01.2012

Programmer Analyst

Syntel Limited
06.2007 - 08.2011

Post Graduate Program - Business Analytics (Data Science)

Great Lakes Institute of Management

Bachelor of Science - Engineering

Nagpur University

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Megha Jaiswal