MEGHA GOGNA
Montreal,QC
Summary
Disciplined CSR with 1.7 years of experience in warehouse inventory management. Receives incoming shipments and prepares outgoing stock, examining all traffic for accuracy. Guaranteeing order integrity through hard work and attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead CSR
BULLETPROOF LOGISTICS
01.2023 - Current
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Communicated with vendor representatives to resolve damaged shipments and item shortages..
- Assisted in the development of departmental policies and procedures to ensure consistent performance standards across the team.
- Collaborated with cross-functional teams to address any shipping or receiving issues, fostering strong working relationships.
- Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.
ECE Teacher's Assistant
Garderie Kiddy Kat
09.2023 - 05.2024
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
TAV COLLEGE
MONTREAL06.2024
Skills
- Customer Service
- Team Development
- Microsoft Outlook
- Data Entry
- Microsoft Excel
- Critical Thinking
- Problem-solving abilities
- Follow-up skills
- Administrative Support
- Coordination
- Recordkeeping strengths
- Warehousing functions
- Skilled in 3PL
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- First Aid/CPR Certified
Timeline
ECE Teacher's Assistant
Garderie Kiddy Kat
09.2023 - 05.2024
Lead CSR
BULLETPROOF LOGISTICS
01.2023 - Current
High School Diploma -
TAV COLLEGE