Meggen Ducusin
Santa Barbara
Summary
Gaming professional with comprehensive experience in managing and supervising table games. Known for fostering collaborative environment and achieving team objectives through adaptable leadership. Proven track record in compliance monitoring and resolving complaints, fostering a welcoming atmosphere. Recognized for optimizing operational efficiency. Adaptable to any environment successfully.
Overview
4
4
years of professional experience
Work History
Table Games Floor Supervisor
Circa Las Vegas
03.2024 - 07.2025
- Supervised gaming operations to ensure compliance with regulations and company policies.
- Managed dealer performance and provided training to enhance service quality.
- Coordinated table game activities, optimizing player experience and operational efficiency.
- Resolved guest disputes effectively, maintaining a positive gaming environment.
- Delegate dealers to appropriate games for optimal proficiency.
Table Games Dealer
The Venetian Resort, The Palazzo Resort
09.2023 - 06.2025
- Dealt cards for various table games, ensuring adherence to gaming rules and procedures.
- Monitored player activity to maintain game integrity and promote a positive gaming atmosphere.
- Provided exceptional customer service, addressing player inquiries and resolving disputes efficiently.
- Conducted game setups, including chip distribution and table configuration, for optimal operations.
- Dealt high limit games for guests with high credit limits and catered games accordingly.
Table Games Dealer
Planet Hollywood Resort & Casino
02.2023 - 08.2023
- Collaborated with team members to enhance overall guest experience through effective communication.
- Maintained knowledge of current gaming regulations and industry trends to uphold compliance standards.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Table Games Dealer
The D Las Vegas
03.2022 - 02.2023
- Answered players questions and resolved disputes to provide excellent customer service.
- Learned and followed company procedures to maintain consistency and standards.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Continuously updated knowledge of industry trends and emerging games to better serve clientele with diverse interests.
- Kept gaming areas clean and organized to maintain safe and secure environment.
Table Games Dealer
Golden Nugget Las Vegas Hotel & Casino
03.2021 - 03.2022
- Applied standard or special rules to games based on pre-agreed game rules.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Adapted quickly to new and varied table games, enhancing versatility and value as team member.
- Improved dealer efficiency with periodic performance reviews and targeted feedback.
- Facilitated welcoming and inclusive atmosphere, attracting diverse group of players to tables.
Education
Graduate Certificate - Architecture And Interior Design
University of California, Los Angeles
Los Angeles, CA05-2027
GED -
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ02-2016
Skills
- Exceptional leadership
- Team management
- Guest relations
- Training employees
- Resolving complaints
- Compliance monitoring
- VIP services
- Problem-solving
- Attention to detail
Timeline
Table Games Floor Supervisor
Circa Las Vegas
03.2024 - 07.2025
Table Games Dealer
The Venetian Resort, The Palazzo Resort
09.2023 - 06.2025
Table Games Dealer
Planet Hollywood Resort & Casino
02.2023 - 08.2023
Table Games Dealer
The D Las Vegas
03.2022 - 02.2023
Table Games Dealer
Golden Nugget Las Vegas Hotel & Casino
03.2021 - 03.2022
Graduate Certificate - Architecture And Interior Design
University of California, Los Angeles
GED -
Maricopa Community Colleges, Estrella Mountain Community College
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